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Question 1-5:

Port Royal Cruises!
An unforgettable adventure in historic Jamaica!
Have the adventure of a lifetime by taking a cruise on an incredible replica of an actual pirate ship! Departing on Mondays, Wednesdays, and Fridays from beautiful Port Royal, Jamaica, the H.M.S. Lady Blackboard travels to numerous sites of interest! Featuring gourmet meals and beverages, the ship has a dining room, lounge, bar, and cafe. And the itinerary also includes a deck party with a buffet meal created by popular chef, Elijah Bolt. The vessel can accommodate up to 110 passengers, and rooms are equipped with private bathroom facilities and televisions. Tickets are just $450 per person for a two-night cruise, including three daily meals.The ship is also available for lease for corporate or private functions.To inquire about trip details or to view images of the ship and its facilities, visit www.portroyalcruise.co.jm.

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TO Evan Baughman [[email protected]]
FROM Rayleen Webb [[email protected]]
SUBJECT Re: Post-conference activity
DATE April 30

Evan,
I checked the Port Royal Cruises Web site you mentioned. I agree that it would be a fun activity for those of us from the company attending the conference in Jamaica in June. I contacted the company to find out about renting the ship, and the cost is $7,500 per day including meals, staff, accommodation, and tours. So, a two-day rental would fall within our budget. We could depart on Friday and be back in Port Royal on Sunday morning, in time for our return flights to Edmonton in the afternoon.
If needed, the ship has audiovisual equipment we can use, and Internet access is available. It also has a paid laundry service, and the cruise line's bus can pick us up at the Mont Drake Resort where the conference is taking place.
I'll proceed with the booking once you give me your consent.
Rayleen


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Port Royal Cruises
Your comments are very important to us...
Please take a few moments to comment on your trip with Port Royal Cruises! The feedback we collect will be used to improve services and facilities. Your details will not be shared with any third party. After completing this card, please visit the reception desk on the ship or our administrative office to hand it in.
1. How did you learn about Port Royal Cruises?
It was recommended to me by a colleague.
2. Would you recommend a cruise with us to your friends?
Yes, as well as companies hosting events.
3. What were the best aspects of your trip?
Great onboard facilities, helpful staff, fun sites, excellent gourmet menu from Elijah Bolt, and comfortable lounge.
4. How could your trip have been better?
The laundry service could have been better. Some of my clothes came back wrinkled. Also, the shuttle bus could have been less crowded.
5. Would you like to receive regular e-mail newsletters from Port Royal Cruises?
 YES □ NO ✓
NAME: Rayleen Webb
DATE OF TOUR: June 26-27
E-MAIL: [email protected]
 

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Question 1:
What does Ms. Webb suggest about the cruise she took?
A. The onboard facilities seemed crowded.
B. It had fewer staff than necessary.
C. The deck party included very good food.
Feedback

Information can be infererd from: "Featuring gourmet meals and beverages, the ship has a dining room, lounge, bar, and cafe. And the itinerary also includes a deck party with a buffet meal created by popular chef, Elijah Bolt." => C is correct 

D. It cost more than she had anticipated.
Question 2:
What is mentioned about the H.M.S. Lady Blackbeard?
A. It recently underwent a restoration.
B. It can be viewed in online pictures.
Feedback

Information can be infererd from: "To inquire about trip details or to view images of the ship and its facilities, visit www.portroyalcruise.co.jm." => B is correct 

C. It includes a variety of room types.
D. It departs from Port Royal every Saturday.
Question 3:
What is the purpose of the e-mail?
A. To request specific dates for a trip
B. To inquire about the cost of a cruise ticket
C. To discuss a possible staff activity
Feedback

Information can be inferred from: "I agree that it would be a fun activity for those of us from the company attending the conference in Jamaica in June." => 

D. To ask for a change to a booking date
Question 4:
What is indicated about the comment card?
A. It should be mailed to the cruise company.
B. It can be submitted in person.
Feedback

Information is in "After completing this card, please visit the reception desk on the ship or our administrative office to hand it in" => B is correct 

C. It was found in the ship's main lounge.
D. It will be sent to the traveler's address after the trip.
Question 5:
What did Ms. Webb most likely have to do?
A. Prepare some audiovisual equipment
B. Pay extra to have clothes washed
Feedback

Information can be inferred from: "The laundry service could have been better" => B is correct 

C. Fill in a newsletter subscription card
D. Postpone an excursion to another date

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