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Question 1-5:


Piedmont Limousine Company: Ride in Style!

Serving Manhattan for more than 20 years, Piedmont Limousine Company continues to provide the very best in rental vehicles as well as the most experienced and professional drivers. Whether you need a stretch limousine that can seat up to 12 passengers, a luxury minivan that holds 8, or a regular-sized sedan with a capacity of 4, Piedmont Limousine can help! We provide clean and modern vehicles for any occasion, including business functions and weddings. We can even pick up important visitors from stations or airports and offer weekly or daily rental rates for those requiring the full-time services of a driver and vehicle. And for the month of April only, any booking for three days or more will entitle you to receive a voucher worth $50 to use for any future service from Piedmont Limousine Company!
For more information on our rates, location, hours of operation, and the types of vehicles we have available, visit us online atwww.piedmontlimousine.com.

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http://www.piedmontlimousine.com/bookings

SERVICES RATES VEHICLES HOURS/LOCATION BOOKING
NAME Benjamin Lopez PHONE 555-0495
EMAIL [email protected] COMPANY Neuro-Tech, Inc.
DATE/ TIME OF SERVICE 10 a.m. April 18 -10 a.m. April 21
PICK-UP LOCATION Central Station
TYPE OF VEHICLE Regular sedan

PLEASE INCLUDE ANY ADDITIONAL DETAILS. IF PASSENGER BEING PICKED UP IS
DIFFERENT FROM THE PERSON MAKING THE BOOKING, PLEASE INCLUDE THE NAME
BELOW.
*I would like to book a car and driver to pick up a visiting investor. His name is William Bail. He will
need your company's services daily during his stay
Once you have checked and confirmed that the information you have provided is correct, click "submit" below.

SUBMIT

______________________________________________

TO: Benjamin Lopez [[email protected]]
FROM: Fatima Khan [[email protected]]
DATE: April 6
SUBJECT: Re: Booking inquiry
Dear Mr. Lopez,
Thank you for considering Piedmont Limousine Company! We do have drivers and the type of vehicle you want for the dates and times you requested. Below is the fee breakdown.

Car Rental $180.00
Driver Services* $340.00
SUBTOTAL $520.00
TAX $52.00
DEPOSIT $50.00  
TOTAL $622.00

*Driver will be at your disposal from 8 a.m. until 8 p.m. for daily service.
If you accept the fees, please reply to this e-mail to confirm your booking. Cancellations are allowed up to 24 hours prior to the service, but deposits will be forfeited under all circumstances. Customers canceling less than a full day in advance will not be refunded.
We also request that you provide us with the train information for your arriving guest. That way our driver, Solomon Nyongo, can be waiting for him with a sign at the platform.
Thank you, and I hope to hear from you soon.
Fatima Khan

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Question 1:
What is NOT mentioned about Piedmont Limousine Company?
A. It offers vehicles for up to 12 people.
B. It provides services for different types of events.
C. It is still in business after two decades.
D. It has service desks at airports and stations.
Feedback

Information for (A): Whether you need a stretch limousine that can seat up to 12 passengers, a luxury minivan that holds 8, or a regular-sized sedan with a capacity of 4, Piedmont Limousine can help!

Information for (B): We provide clean and modern vehicles for any occasion, including business functions and weddings

Information for (C): Serving Manhattan for more than 20 years

Question 2:
What will Mr. Lopez be given?
A. A vehicle upgrade
B. A complete refund
C. A cash voucher
Feedback

Information in the advertisement: And for the month of April only, any booking for three days or more will entitle you to receive a voucher worth $50 to use for any future service from Piedmont Limousine Company

According to the booking detail, Mr. Lopez booked the service from 18 to 21 of April => he will receive a cash voucher

D. A train ticket
Question 3:
What is true about Benjamin Lopez?
A. He is planning to borrow money from a bank.
B. He is using a discount coupon for a service.
C. He is making a booking for a guest.
Feedback

Information: I would like to book a car and driver to pick up a visiting investor. His name is William Bail.

D. He is meeting a visitor at Central Station.
Question 4:
What happens if a booking is canceled one day before a rental date?
A. Customers can receive a coupon.
B. A deposit payment must be given up.
Feedback

Information in the email: Cancellations are allowed up to 24 hours prior to the service, but deposits will be forfeited under all circumstances.

C. Credit cards are charged the total amount.
D. A cancellation fee must be paid.
Question 5:
What is true about Solomon Nyongo?
A. He will wait for William Bail on a station platform.
Feedback

Information: That way our driver, Solomon Nyongo, can be waiting for him with a sign at the platform

B. He will drive a stretch limousine on April 18.
C. He will meet some investors at NeuroTech.
D. He will provide a passenger with a billing statement.

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