Trivial Practice Quiz rated - Test 42 | Englishfreetest.com

The Sussex Salad-Mixing Bowl

Thank you for purchasing a Sussex Salad-Mixing Bowl. We expect you to enjoy many healthy and nutritious meals mixed with it. Before using your new appliance, please read the following instructions carefully.

* Wash the bowl and make sure it is completely dry before adding anything to it.

* Make sure you only use fresh vegetables that have been cut into small pieces. Large pieces will block the mixing mechanism and could result in a mechanical failure.

* Place the cover over the bowl and grasp the handle of the mixing mechanism. Then, gently turn the handle counterclockwise up to ten times.

* Lift the cover and inspect the salad. If it requires more mixing, repeat the process.

* When your meal is complete, clean the bowl, lid, and mixing mechanism with hot water and dishwashing detergent. Do not place the bowl in a dishwasher.

For questions, please contact [email protected]. Not following the instructions voids all warranties.

_________________________________________________

TO: [email protected]

FROM: [email protected]

DATE: June 12

Dear Sir/Madam,

SUBJECT: Sussex Salad-Mixing Bowl

One week ago, I purchased a Sussex Salad-Mixing Bowl from my local department store. A salesclerk there convinced me that it would be great for all the summer salads I intend to make. I paid \(\$\)45 and left the store with one. When I arrived home that night, I decided to make a delicious salad for my family. So I added some lettuce, carrots, peppers, and tomatoes to the bowl and poured some dressing on it. Then, I tried mixing everything together. Imagine my surprise when not only did the bowl fail to mix the vegetables, but it also did not cut them. To top it off, the bowl won’t even work anymore. I’m very disappointed with my purchase and would like my money back. Since the department store does not offer refunds, I believe you should return my money. I have attached a copy of the receipt so that you can verify my purchase.

Regards,

Tina Russell

_________________________________________________

TO: [email protected]

FROM: [email protected]

DATE: June 13

SUBJECT: RE: Sussex Salad-Mixing Bowl

Dear Russell,

We at Sussex received the e-mail that you wrote regarding your Sussex Salad-Mixing Bowl. According to the description of how you used the bowl, you failed to follow the instructions that should have been included in the bowl. As a result, we are unable to either refund your money or repair the bowl at no cost.

However, we at Sussex take pride in helping our customers, and we don’t want you to be disappointed with one of our products. So I am including a downloadable coupon for \(\$\)30. You can use it to purchase anything we sell on our website. Just go to www.sussexinc.com, and you can see all of the items that have for sale.

Please feel free to contact me again if you have any questions. I would be glad to be of assistance to you.

Sincerely,

Matthew Martin

Customer Service Representative

Sussex, Inc.