27th May 2020 Current Affairs Quiz | Englishfreetest.com

PREMIER LIMOUSINE SERVICE

Are you planning a special night out on the town? Why not get a limousine for the occasion? Premier Limousine Service, PLS, provides limousine transportation services for special events including birthdays, anniversaries, proms, bachelor parties, nights on the town, airport service, corporate events, and employee rewards.

We have been in business since 2000 providing safe and professional service. All of our drivers are professionally trained chauffeurs. Also, we have a fleet of luxury limousine sedans that will seat anywhere from six to 20 people. Each sedan is equipped with:

□ Tinted windows for privacy

□ Flat-screen TV equipped with DVD player

□ Full-stereo sound system

□ Refrigerator stocked with drinks

□ Snackbar

□ Phone

Rent by the day or hour at our competitive rates. Just pay a general fee and enjoy all the sedan’s amenities. Return customers will receive 20% off for the entire month of April. All drivers hold commercial licenses and have passed our own rigorous driver training courses.

Our company is very serious when it comes to our business. We are current members of the National Limousine Association, the Virginia Limousine Association, and the Bedford Area Regional Chamber of Commerce. Call us and see how we can make your special occasion even better!

Not applicable to sedans for 20 people.

Have you ever wondered about the effectiveness of your telephone skills? Most people today do a lot of business over the phone, but how effective are their phone skills?

Effective phone skills begin with a good attitude.

Steps:

1. Once you pick up the phone, you must remember to be professional and use your first name.

2. Try not to keep a caller on hold for a long time. Always ask the caller if he/she would mind being placed on hold.

3. Be patient and listen to what the customer is saying. (*Effective listening skills are very important.)

4. Try to resist distractions that will pull your attention away from the caller.

5. Develop note-taking skills; write down the caller's name, company and phone number.

6. Do not interrupt the caller, except to draw out his thoughts.

7. When you are about to end a call, it is a good idea to recap or summarize the caller's needs. Repeat the caller's name, company and phone number. This will assure the caller that he/she will receive the information he/she wanted to get. Also, let the caller know what actions will be taken, when you will be sending out the information, or when someone will be contacting him/her regarding his/her call. Finally, always thank the caller for calling.

Tip: Try to smile when you speak to people on the telephone. It will show up in your voice.