Questions 165-167 refer to the following business profile.
To: Samantha Russell ([email protected])
From: Sam Rerger ([email protected])
Subject: Reservation
Date: July 1
Attachment: receipt
Dear Ms. Russell,
Thank you for choosing Highlands Hotel as the location for your upcoming celebration. We are contacting you to confirm the details of your reservation for rooms on the nights of July 12 and 13. You have reserved all 12 rooms on the fourth floor of our hotel. Additionally, you will have unrestricted access to the main conference room for exclusive use on both of those days. You mentioned that family members from all around the country will be gathering for this event. We will provide you with any assistance you need during your stay.
Our hotel supplies free Wi-Fi as well as access to our Internet café, where guests can use our computers for free when they want to surf the Internet or send e-mail. This café will be available from 5:00 AM. to 12:00 PM. Also, guests are encouraged to eat at our awarding-winning restaurant, which is open from 7:00 AM. to 10:00 PM. This e-mail also contains a receipt for your $100 deposit paid by credit card on June 30. If you would like to view the layout and seating for our conference room, you can visit our website at www.highlandshotel.com.
Sincerely,
Sam Berger
Highlands Hotel
