To: Customer Service <[email protected]> From: Alex Hogan <[email protected]> Subject: Reservation #JHK2105 Date: June 21 To Whom It May Concern, _____ (135). I apologize for the inconvenience, but a personal matter has come up, ____ (136) me from flying to Budapest as planned. I would like to get my money back. If this is possible, can you please _____ (137) my request? I am hoping to book a different flight to Sydney in less than five 137. days. I understand that I will have to pay a _____ (138) for this change. You may deduct this from 138. the amount that will be returned to me. Please let me know if you need any other information. Sincerely, Alex Hogan | 
