Test 17 - Toeic part 7 double passages - Practice Toeic | Englishfreetest.com

May 22

Dear Mr. Washington,

I am writing to complain about the late delivery of the computer set I ordered at the end of April. The customized video display terminals were supposed to be delivered by May 16. I requested to have the order shipped on or before May 10. You assured me that the set would be delivered within 6 days. However, they arrived 3 days late and I faced considerable difficulty with my work due to the delay.

Sincerely,

Timothy Macquire

Director

Computer Science Department

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May 25

Dear Mr. Macquire,

Thank you for writing us about your dissatisfaction concerning the delay in receiving your customized video display terminals (our invoice #CP-80-1200). The delay, however, was not caused at our end. As specified in your purchase order of April 28, we shipped via Fexter - a logistics company that you selected. The terminals were actually picked up on May 10, as you can see from the attached air bill (Fexter #55-MC9908). Also, you can find shipping details on your order in our order tracking service and see where the delay occurred at our website www.comtechpro.com.

From what I see, it appears that Fexter is responsible for the delay. Please let me know if I may help further in this matter.

Sincerely,

James R. Washington

Hotel Suite 126

For security purposes, each hotel suite is equipped with an electronic locking device that prevents anyone other than the hotel guest from accessing the suite. Each room key has a special numerical code that is automatically erased at the check-out time on your scheduled date of departure. Should you require a time extension for your room, please phone the front desk to inform the staff of the changes to your departure time. Check-out occurs daily at one o'clock p.m.

Thank you.

____________________________________________________

Hello, this is Lorne Peters in Suite 126. I was originally scheduled to check out on Sunday, March 3rd, but I have an urgent business meeting on Monday and need to extend my stay. My meeting will not finish until late Monday night, so I think that I had better stay until Tuesday.

I was also wondering if it would be possible to delay the usual check-out time on Tuesday for an additional hour. Please leave me a note at the front desk letting me know whether or not this will be possible. I will pick up the message Monday morning. Finally, I would like to schedule a wake-up call for Monday morning at 6:30.

Thank you.