- Have any questions?
- [email protected]
- Home
- Liz Bradley 8:14 Sir, the arrangements have been made for your meeting with Mr.
Question 1-3:
Liz Bradley 8:14
Sir, the arrangements have been made for your meeting with Mr. Johnson I I tomorrow afternoon. I've reserved a table for two at Sheraton Restaurant at 1:00 P.M.
Bernie Gibbs 8:17
Thank you. And have you compiled the reports that I'll need at the meeting?
Liz Bradley 8:18
Most of them, yes. I'm still waiting for Michael Steel's reports. He told me I I that he would have them ready for me sometime this morning.
Bernie Gibbs 8:20
Well, they should have been completed last night. Can you contact him and see what's going on?
(Michael Steel has been added to the conversation 8:26)
Liz Bradley 8:27
Michael, Mr. Gibbs wants to know where the reports are. Are you finished with them?
Michael steel 8:28
I apologize for the delay. Our intern accidentally deleted some files. I had to scour the database to locate the backup material. It was a bit of a headache sorting through the files that I needed but I think I have everything organized and I'm printing them out now.
Liz Bradley 8:29
Can you bring them to me as soon as you're done?
Michael steel 8:30
Of course. I'll be there in 10 minutes.
Question 1:
Who most likely is Liz Bradley? A. An intern
B. A receptionist
Feedback From the information, Liz Bradley said it was best to infer that she was the receptionist.
“Sir, the arrangements have been made for your meeting with Mr. Johnson tomorrow afternoon. I've reserved a table for two at Sheraton Restaurant at 1:00 pm ”.
“Sir, the arrangements have been made for your meeting with Mr. Johnson tomorrow afternoon. I've reserved a table for two at Sheraton Restaurant at 1:00 pm ”.
C. A business partner
D. An executive
Question 2:
Why was Michael steel added to the conversation? A. To have him give an update about the missing reports
Feedback “Well, they should have been completed last night. Can you contact him and see what's going on? ”
B. To inform him about the upcoming meeting
C. To let him know about the deadline
D. To scold him for his lack of punctuality
Question 3:
What does Michael imply when he says he “had to scour the database to locate the backup material”? A. He took his time writing the report.
B. He had to back up all the information first.
C. He needed time to find the missing data.
Feedback Find the passage with Michael's quote and read the surrounding information.
“Our intern accidentally deleted some files. I had had to scour the database to locate the backup material. ”
“Our intern accidentally deleted some files. I had had to scour the database to locate the backup material. ”
D. The computer was out of order.
These questions are from this test. Would you like to take a practice test?
Test 17- full test- Toeic part 1 - Practice Toeic | Englishfreetest.com
Some questions from the same exam
Subway Closures
September 24thLine 2 6:00 A.M - 10:00 A.M Line 4 10:00 A.M - 11:00 A.M Line 6 11:00 A.M - 12:00 A.M Line 7 1:00 P.M - 2:00 P.M - Supply Cabinet Inventory
Item Quanlity Cacbon Paper 50 Tracing Paper 25 Wrapping Paper 5 Business Cards 0 Headset 0 Nutrition Information
Serving Size: 150 gramsCalories 110 Fat 5 g Sugar 22 g Sodium 60 mg Caffeine 80 mg - @PS@/kstoeic/images/2387422_1564544456714.png@PE@
- ORDER FORM OF BLANDERS & CO.
14 March 16
Product Quantity Case binders 30 Envelopes 20 Flags & Tabs 40 Legal pads 10
MIDNIGHT CRUISE ITINERARY 5:00 P.M Captain's address 6:00 P.M Cocktails and dinner 7:00 P.M Constellation orientation 8:00 P.M- 10:00 P.M Social Mixer 10:00 P.M Port Lewis for champagne toast 11:00 P.M Cast off and back to Billing's Bay 12:00 P.M Midnight constellation lesson and meteor shower on Top Deck - Recyclable materials such as glass and plastic are collected _____ weekly on Mondays and Thursdays.
- The National Health Organization reported on the _____ cases of the disease.
- The new policies were implemented in an effort to encourage better _____ among the corporation’s departments.
- Investigators visited the site to ensure that it complied with the_____ regulations in the field.
- Employees are allowed to use vacation time whenever they want _____ it does not disrupt their assignments.
- Environmentalists were pleased with the community’s _____ in increasing recycling in the area.
- Safe-Co has _____ home security products since its founding in 2008.
- Due to congestion on the roads, an increasing number of manufacturers _____ transport their goods by train.
- When customers have a complaint, employees have been instructed _____ the supervisor on duty.
- The company’s new software for online banking is _____ with most smartphone models.
- Dissatisfied customers of Maple Housekeeping may terminate the contract _____ three days of the first cleaning session.
- The majority of occupants _____ live in Regal Towers are upset about the ongoing problems with their air conditioning systems.
- _____ buildings in a neighborhood can lead to a net loss of property values for nearby homeowners.
- Those who attend the creative writing workshop will learn a variety of useful methods _____ the next two days.
- Mr. Hughes broke up the staff into small discussion groups to improve _____ in meetings.
- Rather than decorating each conference room _____, the owner of Norris Hall bought furnishings in bulk and gave the spaces the same appearance.
- By _____ planning the relocation in advance, we can minimize unexpected expenses and increase efficiency.
- The free clinic on Warren street is _____ by volunteer doctors and nurses.
- To _____ the monthly payment for the mortgage, Mr. Tyler would need a substantial salary increase.
- Due to a _____ in his political position, the senator no longer supported the proposed law on immigration.
- _____ of an error on the order form, some of the construction materials were never shipped.
- According to company policy, _____ requests for reimbursement of business expenses must be accompanied by a receipt.
- Please do not use metal utensils when cooking with the pan _____ its surface doesn’t get scratched.
- Old furniture, vintage jewelry, and other are _____ available for sale at this market.
- Brenda Tipton is _____ to win the race for mayor because she has the most experience of all the candidates.
- Ms. Fox extended the operating hours of the store because she agreed _____ Mr. Arbor that they were not long enough.
- The director attributed the success of the film _____ to the experience and talent of the actor in the lead role.
- The exchange rate has increased by 3.2% compared to the _____ month of the previous year.
- _____ the necessary safety precautions are not taken, there could be a higher risk of injury.
- The size of private tours of the old castle will be limited_____ ten people.
To:Kitchen staff,office employees
From:Manager, LarryPark
Date:March 23
Subject: Renovations
To all kitchen staff and Harmon employees,
From Sunday, March 23 to Thursday, March 27, the employee cafeteria kitchens will undergo renovations as new appliances and equipment (1) _____ in to replace the old ones. (2) _____ Instead, the convenience shops will carry more sandwiches, prepared lunch boxes,and snacks for the employees during this time.
The renovations will increase the number of sinks, ovens, and stove tops so that a larger volume of meals can be provided (3) _____ the lunch and dinner rushes. We apologize for the inconvenience but we hope that the changes will (4) _____ the services in the cafeteria.- Entry Position: Gold & Slide Accounting Firm
We are looking for enthusiastic candidates with an educational background in finance or (1) _____. All candidates should have some computer experience. Job experience is not (2) _____ but preferred. Candidates with a bilingual language ability (3) _____ favored. Positions include jobs in accounting, statistics, and general office assistant. If you are interested, please visit our website at www.G&Saccountingfirm.com/employment for more information. You can send your cover letters and resumes to Karen Hill at khill@G&S.com. We will begin interviewing candidates on Monday, November 5. (4) _____ - Thank you for shopping at Larson’s China. Our products are known for their modern and unique patterns and color combinations, as well as (1) _____ and strength. (2) _____ Please note, however, that repeated drops and rough handling will (3) _____ eventual breakage. We suggest you store them carefully and that you don’t use harsh chemicals, steel sponges, or (4) _____ scrubbing when cleaning them. Please visit our website at www.larsonchina.com for information about handling and care or call US at 555-1234 if you have any questions or concerns.
- To: [email protected]
From: [email protected]
Date: September 24
Subject: Business Contract
Dear Mr. Smith,
I am Sharron Biggs, CEO and founder of BiggsGraphics. I recently came across your advertisement (1) _____ partnership of a graphic design company for a number of your projects. BiggsGraphics has (2) _____ experience working with various small businesses and companies in designing advertising campaigns, logos, and websites. (3) _____ Our website www.biggs-graphics.com also has some information about our company.
I’m interested in working with your company on your projects and hope we can build a beneficial partnership. I look forward (4) _____ your reply.
Sincerely, Sharron Biggs
CEO, BiggsGraphics This Amazing World Photography Competition
The monthly travel magazine This Amazing World is offering a discounted subscription rate for those who sign up during the month of November. This Amazing World has been in print for over 30 years and offers readers insider tips and expert know-how to help you plan the vacation of your dreams.
The magazine includes vacation package advertisements, reviews from travelers, and insightful essays to introduce you to various cultures, cuisines, and travel destinations.
Submit your travel photos to our This Amazing World Photography Competition for a chance to win a fantastic vacation to Scotland! The winner of the top prize will receive round-trip tickets and a $2,000 travel voucher for a hotel stay for two people.
Liz Bradley 8:14
Sir, the arrangements have been made for your meeting with Mr. Johnson I I tomorrow afternoon. I've reserved a table for two at Sheraton Restaurant at 1:00 P.M.
Bernie Gibbs 8:17
Thank you. And have you compiled the reports that I'll need at the meeting?
Liz Bradley 8:18
Most of them, yes. I'm still waiting for Michael Steel's reports. He told me I I that he would have them ready for me sometime this morning.
Bernie Gibbs 8:20
Well, they should have been completed last night. Can you contact him and see what's going on?
(Michael Steel has been added to the conversation 8:26)
Liz Bradley 8:27
Michael, Mr. Gibbs wants to know where the reports are. Are you finished with them?
Michael steel 8:28
I apologize for the delay. Our intern accidentally deleted some files. I had to scour the database to locate the backup material. It was a bit of a headache sorting through the files that I needed but I think I have everything organized and I'm printing them out now.
Liz Bradley 8:29
Can you bring them to me as soon as you're done?
Michael steel 8:30
Of course. I'll be there in 10 minutes.Turner & Co.
158 Baskin Road, Redwood Bay, UK
Phone: 243-555-1541
HOME ABOUT US PRODUCTS REPLACEMENT CONTACT US
Turner & Co. has produced beautiful, energy-efficient windows that meet the taste and expectations of our customers since its founding in 1949. When you choose Turner & Co., you are buying more than just a window. You will be receiving the excellent services of our professionals who have been performing superb work for decades. We are passionate about helping you choose a quality window that exactly fits the specifications of your home. Additionally, we are fully committed to environmental protection and have recently been recognized for our sustainable business practices by the Environmental Protection Agency (EPA).
- SEOUL (July 19) - Breamin's Group opened the doors to its first B&G clothing shop on the famed Abgujeong Rodeo street in South Korea to long lines of frantic shoppers. - [1] - The frenzy was over the limited edition line designed by Marichio Bucci in partnership with B&G. Within just a couple of hours of opening the doors, most of the Bucci design items were sold out. Similar reports of chaos and empty shelves which once held items from the Bucci line were echoed in major cities around the world including New York, London, Tokyo, and Milan. - [2] - Although B&G has released limited edition collaborations with other famous designers, this is the first time that B&G shops have reported a complete depletion of items within hours of its release. The Bucci and B&G collaboration is the most successful to date and, already, talks are in progress over future collaborations for more clothing lines. - [3] - Meanwhile in Seoul, shoppers who were unable to purchase from the Bucci line were disappointed but excited to have the popular retailer open in Korea. - [4] –
- To:All Staff
From:Elizabeth Paine
Date:January 24
Subject:Sick Leave
Attention employees,
We are going to make adjustments to our policies concerning sick leave here at Zimnet Corporation. We are considering reducing the number of paid vacation days and instead increasing the number of paid sick days available to employees. Before we make any changes, we would like to gather the opinions of employees on this matter. Please e-mail Tony Nugent at [email protected]. He will be collecting and analyzing your responses. Afterward, Management will produce a corresponding policy proposal by February 24. Once the proposal has been made, a meeting will be called to discuss its implementation among all of our employees. I hope this process can be helpful to all of our employees, and please be active in your participation.
Sincerely,
Penny Jones 3:27
I just got a call from Martin that his client Mr. Patrick would like to have his order two weeks earlier than originally planned. So, by next week Monday essentially. Do you think this is possible? I'd like your input.
Karen Norman 3:28
There's no problem on our end. Most of the leather has already been cut. We've already sent many of the pieces to be sewn. The rest of the work should take a couple of hours.
Neil Park 3:29
The handles are complete and about half the bags are near completion. I'll get them to Lauren soon. I think we should be able to finish sewing the bags by tomorrow evening.
Penny Jones 3:30
I'm glad to hear that most of the handbags are almost finished. Lauren, how long will it take to get the hardware attached or sewn in?
Lauren Nichols 3:31
We're currently working on the Jenk and Cenk twin's orders...
Penny Jones 3:32
We have more than enough time to complete the twin's orders so I can authorize your workers to put aside that project for now. How long will Mr. Patrick's order take?
Lauren Nichols 3:33
The zippers need to be sewn in but the studs will be glued, which makes the work easier. I think we need about a day.
Kevin Harding 3:34
It'll take us only a couple of hours to have the order packaged safely to be shipped.
Penny Jones 3:35
Thank you so much. I'll let our client know.Business Hours in Early March
Monday Tuesday Wednesday Thursday Friday Saturday Sunday 2:00-9:00 PM 2:00-8:00 PM 3:00-9:00 PM 4:00-9:00 PM 2:00-9:00 PM 2:00-10:00 PM 9:00 AM -6:00 PM
Due to the current construction on Shilling Street, we have been forced to revise our business hours for the first week in March (see the chart above.) During the morning hours, the construction makes it difficult for customers to reach our location by car. We will be extending our evening hours to accommodate this change. Additionally, due to the construction, our parking lot is also currently inaccessible. Therefore, during this period, customers are asked to utilize public parking spaces available on Patch Street. We apologize for this inconvenience and strive to be back to normal soon.
For Sale by Owner
Palmer standard Cabin Yacht
Asking price: $45,000 or best offer
Basic Specifications:
This boat was built four years ago. It is 12 feet wide by 36 feet long. The Ihull is made of fiberglass, making it light yet strong. The boat includes 2 double bedrooms as well as a sleeper sofa, kitchen, and bathroom.
Features:
This boat is very stable and offers a spacious deck. It is perfect for large \ families and social gatherings. It includes an eight-speaker sound system 1 with USB connectivity. It also has a lockable storage compartment where personal belongings can be kept.
Additional Information:
I have owned and operated this boat for three and a half years. The boat comes with a five-year warranty that still has one and a half years
If you would like to see or test-ride the boat, contact Gary Thompson at 654-555-8715.Travel & Recreation
123 Gilmore street
Orange County, CA 48857
November 15
Mr. Peter Kang
3820 Rivervalley Heights
Seattle, WA 19387
We at Travel & Recreation thank you for your subscription to our magazine. As you have been a long time subscriber, I am excited to inform you about our new subscription plan for our VIP members. - [1] - As a member, you will continue to receive monthly editions of our magazine and access to our new online e-magazine services. You can simply download a digital version of the print magazine to any mobile device at no extra cost. -[2] - Furthermore, you can access background information about our authors, journalists, and guest writers, as well as detailed information about the locations and places that are covered in the magazine. In addition, you can access the recipes to the most popular restaurants around the world and, most exciting of all, we will hold an exclusive competition for our VIP members with a chance to win a trip for two to Hawaii. -[3] - Our regular subcribers, as well as VIP members, will have a chance to win a dining experience at 5-star restaurant Bellisimo.
Again we thank you for your continued support and we hope you enjoy the many changes we have made to our services as we strive to entertain and educate our loyal subscribers. - [4] - Please fill out the application form that is attached to this letter. Please check which subscription plan you wish to join. If you send in a $100 fee, you will receive the regular subscription plan. If you send in $200 fee, you will become a VIP member.
We appreciate your support and hope to hear from you soon.
Sincerely,
Victoria AdamsTaylor Fabrics
Invoice
Ordered by: Tammy Fleck
Order taken by: Craig Dell
Order date: August 11
Estimated delivery date: August 14-16
Delivery address: 628 Green Circle Drive, Austin,TX 78701
E-mail: [email protected]
Mobile phone: (512) 555-9782
Quanlity Item Description Price 4 yards Fabric 10 Solid White $28.00 5 yards Fabric 38 Floral pattern $50.00 6 yards Fabric 41 Checkered pattern $48.00 2 yards Fabric 48 Leopard pattern $30.00
Tax : $15.60
Shipping :$12.00
Total. : $183.6
Payment method: Billed to credit card account ending in 4680
If you have questions about your order, please e-mail US at [email protected]. All of our packages sent within the United States are guaranteed to arrive within 10 days of order confirmation. If they don’t arrive on time, we promise to reimburse you for 30% of your total purchase.
==============================
To:[email protected]
From:Tammy Fleck [email protected]
Date:August 25
Subject:Delivery Delay
Dear Customer Service,
I received my order from Taylor Fabrics yesterday that I placed two weeks ago. Not only was the package delivered later than promised, but one of my orders was incorrectly shipped. The invoice correctly reflects my wish to receive 5 yards of the floral pattern fabric, but only 2 yards of it were delivered. Because of this error, I won’t be able to complete the dress I was making for my friend’s birthday. I am very disappointed.
Once this issue has been resolved and the additional fabric has been sent, please send a text message to my mobile phone.
Thank you,
Tammy Fleck /[email protected]Next Month at the Belmont Historical Society
Documentary Film Night: "Exploring the Arctic"
May 5, Spruce Theater
Photo Exhibition: "America in the 20th Century"
Opening Night, May 9, Linda Cameron Art Gallery
Author Talk: Glen Campbell, "The Culture of Early America"
May 14, Chris Charlton Auditorium
Musical Performance: "American Folk Masters"
May 22, Spruce Theater
Children and seniors are allowed free entry to all events. Additionally, if you pay the registration fee and become a member of the Belmont Historical Society on our website, you can attend any event free of charge.
For questions about booking group visits, contact David Smith at [email protected]. For more details regarding upcoming events and venue locations, or to rent one of our venues, visit us at www.belmonthistoricalsociety.com
=========================
To: David Smith [email protected]
From:Jared Tate [email protected]
Date:April 22
Subject:Group Visit
Dear Mr. Smith,
Hello, my name is Jared Tate and I am a professor in the History Department at Clark University in downtown Maryville.
I am teaching an introductory history course for freshmen this semester, and I thought it would be helpful to attend the event featuring Mr. Campbell. His talk is very pertinent to the subjects we are currently covering in class.
I was also wondering if it would be possible to arrange a question-and-answer session between Mr. Campbell and my group of about 50 students. Please tell him that we are looking forward to seeing him.
I appreciate your reading my e-mail and I hope to hear back from you soon.
Jared Tate
History Department,
Clark UniversityNewton Library
April Program and Events Schedule
Date and Time Event Location Additional Notes April 2 7:00 P.M. A Trip to the Past Silent Film Series Decker Hall Join us for a viewing of several films showcasing early American film history April 5 3:00 P.M. Your Creative Writing Workshop Youth Wing, Room 304 Open to all students in high school who want to improve their writing skills. April 10 11:00 A.M. Beginner English Conversation Club Education Center, Room 102 Join other adults who are learning to speak English. This class is free. April 16 5:00 P.M. Never Too Late to Learn Media Lab, Room 202 Learning to use a computer is not just for young people. Join US as we explore the sea of information, using computers. (For senior citizens) April 29 10:00 A.M. Story Play Youth Wing, Room 301 Play with toys and hear a story. (For ages 0-5)
Payment method: Billed to credit card account ending in 4680
If you have questions about your order, please e-mail US at [email protected]. All of our packages sent within the United States are guaranteed to arrive within 10 days of order confirmation. If they don’t arrive on time, we promise to reimburse you for 30% of your total purchase.
==============================
To:Richard White - [email protected]
From:Linda Carter - [email protected]
Date:April 1
Subject: Beginner English Conversation Club
Hi Mr. White,
My name is Linda Carter and I am the instructor for the Beginner English Conversation Club to be held on April IO. I noticed that the library recently built the Media Lab with funds raised by library patrons. I was hoping to change classrooms in order to use my new educational resources by integrating computers into my English conversation class. Could you please reschedule my class to be provided in the same classroom as Never Too Late to Learn instead of the Education Center? I think my students will appreciate the practical English skills they can learn on computers. Also, could you please send an e-mail to all of the students who have signed up for the class? They will need to be informed about the room change.
Thank you in advance for your assistance,
Linda Carter
===========================
To: Richard White - [email protected]
From: Linda Carter - [email protected]
Date: April 2 Subject: Room Change
Dear Ms. Carter,
I would be happy to move your Beginners English Conversation course to the classroom with the updated media lab; for your reference, this is room 3A. Unfortunately, I do not have the emails for all of the students who signed up for your course. Many students only provided their names. I could post a sign at the entrance to the library advertising your course and make a note of the room change, if that would be acceptable for you. Please let me know if you would like me to do this.
Thank you and all the best,
Richard White
Library Projects Coordinator- To: Tony Walker - [email protected]
From: Suzie Mason [email protected]
Date: May 4
Subject: Summer Calendar
Attachment: budget.doc
Dear Mr. Walker,
I am finalizing the calendar of summer events for our company. Because we went over budget last year on employee appreciation events, I think it would be wise to find more affordable recreational activities. Attached is a breakdown of projected expenses for summer events that I have planned.
July 6: Anchorage Flower Festival
July 22: Art in the Park at Lawrence Park
August 6: Bicycle Tours of the Anchorage Countryside
August 19: Horseback Riding at Sweet Meadow Ranch
I have scheduled fewer outdoor activities this year compared to last year. This year I would like to take advantage of a new outdoor recreational opportunity that I read about on the Anchorage Reporter website. You can read the article by clicking on this link:
www.anchoragereporter.com/new_trails.
Please let me know your opinion,
Suzie Mason
Human Resources Manager
===========================
Anchorage Reporter
Bike Tours of the Anchorage Countryside to Start August 6
May 2—The Anchorage Bike Club will be hosting an annual bike riding event this summer, beginning on August 6 and running through August 7. The event will start at 10:00 A.M. on both days at the Anchorage Community Center. If you are driving a vehicle to the starting point, it would be better to use the parking lot behind the community center.
Anchorage Bike Club President Jean Frost stated, “The rides will range from 5 to 20 miles and will take bikers through scenic areas in Anchorage. Overall, the bike tours will go ahead at a leisurely pace so that bikers of all skill levels can participate. However, local bikers with ample experience might lead a faster-paced group.”
Bikers in the tours will learn about riding techniques, bicycle maintenance, and proper nutrition half an hour before the event starts. All participants must have biking helmets on. They are also encouraged to bring their own water to prevent dehydration while biking.
==========================
BICYCLE TOUR SIGN-UP SHEET
If you intend to participate in the August 6 bicycle tour, please write down your name, department, and level of experience or fitness. If we have enough people sign up as advanced, we can coordinate two separate tours. If there are not enough for two tours, we would like to encourage all riders to stay together so that everyone can join in the team building exercises we have planned. Thank you for your participation and we look forward to seeing everyone at the event!
Name Department Fitness/experience Tom Cruz Sales Beginer Vin Jones Inventory Beginner Sally Jenkins Inventory Beginner Barbara Blaster Reception Advanced Hope Kinski Sales Beginner Four Seasons Apparel Outlet
All returns must be sent back to Four Seasons Apparel Outlet within 7 days of delivery. They can be exchanged for a different item or returned for a refund. If you choose a refund, we will credit the card used for purchase.
Individuals with official memberships can utilize our delivery tracking service and receive frequent shopper discounts.
Return shipment(s) to:
Four Seasons Apparel Outlet, 144 Fenton Rd., Denver, CO 80725 (303-555-4387)
Check the option that best describes your problem:
_____ Product contained a defect or damage
_____Product did not match expectations
✓___Wrong item was delivered
Other ____________
Personal Information:
Name: Sally Nelson
Order Number: 2245
Phone: 422-555-6725
Address: 2154 Oak St., Denver, CO 80725
E-mail: [email protected]
✓___Exchange
_____Refund
I ordered a medium-sized Snowy Christmas Sweater from your online store on April 22, but I mistakenly received a small-sized one. I would like to exchange it for the correct one.
============================
From: Debra Clarke - [email protected]
To: Sally Nelson - [email protected]
Date: April 30
Subject: Exchange
Dear Ms. Nelson,
We have received your request to exchange the sweater you purchased. We sincerely apologize for this mistake. We shipped the correct item immediately as per your request. Your shipment can be tracked on our website using the following tracking number: 447H57J.
Because this was our mistake, we have returned $7 to your credit card in order to reimburse you for the return shipping costs. Please check your balance to confirm this.
If you experience any future problems with this order, you may call me at 303-555-4387. I will help you solve any problem that may arise.
Debra Clarke
=============================
Date:May 4
Subject:Return Error
Dear Ms. Clarke,
I was glad to receive your email regarding my return and am thankful that Four Seasons was thoughtful enough to refund my shipping cost.
That being said, I checked my account and have received the promised refund.
Additionally, the new sweater that was sent to me was the right size, but I had ordered the Snowy Christmas design. What I received was Winter Festival. They are both nice sweaters, but my husband really liked Snowy Christmas better. Could you please send the design that I originally ordered? I will send the Winter Festival sweater back after I receive the correct order and my shipping refund.
Thank you!
Sally Nelson