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  • Lisa Hancock   9:39I'm stopping by a coffee shop on my way to work.
Question 1-4:
Lisa Hancock   9:39
I'm stopping by a coffee shop on my way to work. What does everyone want? It's on me.

Nick Morton   9:39
Wow thanks! I'll have just black coffee.

Lilly Smith   9:40
Thanks. I'd like a latte. Can you also bring some sugar?

Lisa Hancock   9:41
Sure, I'll bring a couple of the sugar packets.

Richard Park   9:42
I can never turn down coffee. I'll also have a latte with some sugar.

Emily Jordan   9:42
I'd like a herbal tea if they have any. I don't drink anything caffeinated so any tea without caffeine would be great. Thanks.

Lisa Hancock   9:43
Alright then. I'll be there in about 20 minutes with your drinks. See you soon. Oh and before I forget, please make sure that our orders from Cindy's Boutique get set up in our showroom for our clients.

Richard Park   9:44
The boxes arrived this morning and our interns are working on unpacking them now. However, the order from Chantelle seems to have gone missing.

Lisa Hancock   9:45
What do you mean?

Nick Morton   9:45
We're trying to locate the package. We contacted Chantelle and they sent it to the wrong address.

Lisa Hancock   9:46
That's a disaster. Please try to find out where those dresses went.

Richard Park   9:47
Good news. I just got a message from the shipping company and they found the Chantelle order. They're redirecting the shipment to US.

Lisa Hancock   9:48
I almost had a panic attack. When will it get here?

Richard Park   9:48
This afternoon.
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Question 1:
What type of business do the participants probably work at?
A. A fashion company
Feedback Based on the conversation about work: "..please make sure that our orders from Cindy's Boutique get set up in our showroom for our clients.", "The boxes arrived this morning and our interns are working on unpacking them now. However, the order from Chantelle seems to have gone missing.", "The boxes arrived this morning and our interns are working on unpacking them now. However, the order from Chantelle seems to have gone missing."
B. A clothing shop
C. A costume company
D. A coffee shop
Question 2:
At 9:39, what does Lisa Hancock mean when she says, “It’s on me”?
A. She’ll bring the coffee.
B. She’ll buy the drinks.
Feedback be on sb: used when saying who is responsible for something.
C. She’ll remember everyone’s orders.
D. It’s her turn to get drinks.
Question 3:
What is indicated about one of their shipments?
A. It was overcharged.
B. It was returned to the boutique.
C. It will arrive later in the day.
Feedback The information can be inferred from: "The boxes arrived this morning and our interns are working on unpacking them now. However, the order from Chantelle seems to have gone missing."; "We're trying to locate the package. We contacted Chantelle and they sent it to the wrong address."
D. It hasn’t been located yet.
Question 4:
What kind of business is Chantelle?
A. A fabric company
B. A magazine company
C. A shipping company
D. A boutique
Feedback The information is in: "Oh and before I forget, please make sure that our orders from Cindy's Boutique get set up in our showroom for our clients."

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