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Marge Bledsoe [11:05 a.m.] I just remembered I have a client who'd like to see the house that we've listed on 78 Crescent Lane. Unfortunately, I'm fully booked today. Is anyone free this afternoon? |
Evan Clark [11:08 A.M.] I can bring the client to the house at 2:30. I have another showing nearby and can go there afterward. |
Julia Anderson [11:14 A.M.] Marge, are you referring to Eva Teal? She called a short while ago and said she was looking for a two-bedroom place downtown. |
Marge Bledsoe [11:15 a.m.] Yes, that's her. I think Evan can handle it. I need your help with another client, Julia. |
Julia Anderson [11:15 a.m.] Sure, just let me know later. |
Evan Clark [11:17 a.m.] OK. Why don't I show her the other home nearby as well? It's just a few blocks away from there and also has two bedrooms. |
Marge Bledsoe [11:18 a.m.] Good call. Will find out if she's interested in seeing it. I'll give her your mobile number in case there's a problem. She can probably meet you there first before seeing the Crescent Lane house. |
Question 149: Who most likely is Ms. Anderson?
Question 150: At 11:18 a.m., what does Ms. Bledsoe mean when she writes' " Good call" ?
TO: Bob Fletcher FROM: Tropical Tours DATE: March 1 SUBJECT: Notice regarding Southeast Asia tour |
Dear Mr. Fletcher, We regret to inform you that Tropical Tours has been forced to call off the Southeast Asia tour you booked from March 3 through March 10. You may have seen on the news that a severe storm hit the region yesterday and has caused serious damage. The airports you were scheduled to use in Jakarta, Singapore, and Kuala Lumpur remain closed to commercial planes for the time being. Airport officials believe it will be four days until air traffic will return to normal. And as the storm travels, other tour destinations may be affected as well. At this point, we can offer you and your wife a complete refund for the tour package. Your total purchase price will be refunded to the credit card you used to book the tour. Alternatively, we can book a tour for you at a later date. If you choose this option, we recommend waiting at least until May so that your visit to the different locations is as pleasant as possible. Should you decide to take the tour at a later time, we will also provide you with hotel upgrades at all the locations on the itinerary. We sincerely apologize for the situation as we understand that it is a last-minute cancellation, and you have probably already prepared for the trip. Sincerely, Customer Services Tropical Tours |
Question 151: What is the main purpose of the e-mail?
Question 152: What will happen if Mr. Fletcher travels at a later date?