A. The renewed interest in improving employee engagement in organizations has originated from actions executives took during the recession.
B. Engaged employees speak positively about their organizations to their co-workers, potential employees, and customers.
C. Not all satisfied, emotionally invested professionals are engaged at the same level in an organization.
D. Happy employees, for example, may gladly show up for work on most days, but that happiness does not necessarily translate into productivity and profitability