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Question 1:
It is important for HR and talent management professionals to understand the distinction between happy, satisfied employees and engaged employees. Engaged employees are happy, satisfied employees, but not all happy, satisfied employees are engaged employees (_____). Similarly, satisfied employees are happy to show up to work each day and do their work, but will be equally happy to take their satisfaction elsewhere for a salary increase.
A. The renewed interest in improving employee engagement in organizations has originated from actions executives took during the recession.
B. Engaged employees speak positively about their organizations to their co-workers, potential employees, and customers.
C. Not all satisfied, emotionally invested professionals are engaged at the same level in an organization.
D. Happy employees, for example, may gladly show up for work on most days, but that happiness does not necessarily translate into productivity and profitability

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