refer to the following letter, invoice and e-mail.
WILDWOOD CAMPING GEAR
259 Bear Court
Mountain View, Colorado 50007
904.555.5555
[email protected]
Dear customer,
Our small, child's raincoats in blue are out-of-stock. We took the liberty of sending one in red because you stated that you need the shipment to arrive before this weekend when you and your son are going camping. All other items should be enclosed, as ordered. You did not identify a color for the Deluxe Pack so we shipped it in black. We tried to call you about both the color of the Bluebird Pack and the Deluxe Pack. A message was left on your phone. If your order is over $200, shipping is free. Have a wonderful time camping!
_____________________________________________
Invoice #4527
Bill To:
Renaldo Wise
749 Mulberry St. Leafmont, Rhode Island 22099
Ship To: (same)
| Item |
Description |
Quantity |
Cost |
| 7982 |
Mountain Tent (for 2) |
|
|
| 1054 |
Kid's Bluebird Pack |
1 |
$159.99 |
| 1067 |
Deluxe Pack |
1 |
$21.97 |
| 9856 |
Child's Raincoat |
1 |
$89.99 |
| |
Size small, red |
1 |
$19.96 |
| |
|
|
Total: $291.91
Tax: $8.76
Total Due: $300.67 |
_____________________________________________
From: (renaldowise @ gmail.net)
To: ([email protected])
Re: Invoice #4527
Date: September 19
I am returning the red child’s raincoat using the return label provided. My son is in a blue phase and will wear nothing else. He and I will shop retail for a blue coat on our way out of town. I am otherwise very happy with your products and service. We assembled the tent in the living room to avoid any surprises while camping, and my son slept in it last night. It meets with his approval.
Please send me an amended invoice (by e-mail is fine) and I will immediately mail you a check for the correct amount.
Renaldo Wise
