Simple present or present continuous - Test 4 | Exercise follow Topic

refer to the following announcement and form.

Rate our staff and get a chance to win a free cruise!

We at Globe Explorer Travel would like to thank you for choosing us as your tour operator for your cruise. We hope that your trip lived up to your expectations and that you returned home with a lot of great memories. Our travel company is built on one simple value: excellent customer service. We strive to exceed customers' expectations, meeting their specific needs fully, promptly, and with a friendly demeanor.

Attached you will find a customer survey form. This allows you to provide positive feedback about any of our staff members that you encountered so that we may recognize their commitment to high-quality customer service. Your endorsement also serves to motivate those enrolled in our orientation and training programs and to strengthen our advertising campaigns.

Each month, based on such feedback, the staff member that we deem to have shown the biggest commitment to our company will be compensated an additional $500. And that's not all. By filling in and returning this form, you will automatically be entered into a monthly prize draw to win free tickets for a Caribbean cruise for you and up to three guests. Once again, we appreciate your choosing Globe Explorer Travel as your tour operator, and we look forward to welcoming you aboard one of our vessels again in the future.

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Survey Form

A.Please complete your contact details:

Your name: Bob Hutchins
Phone number: 555-3925
E-mail address:[email protected]
Address: ILZ Castlgvalg AAgadcw, Evgrest, KS 66H2H
Ticket number: 9202S068
Dates of trip: July 1 to July 14

B.Please enter the details of the staff member you wish to evaluate:

Staff member’s name: Yvonne Jennings
Role: Customer support team
What did this staff member do that particularly impressed you?
Yvonne was very understanding of my needs and those of very family. My son has a severe peanut allergy, and she went the extra mile to ensure that food was prepared for him separately and contained no nut products. She also helped me receive medical attention when I cut my head during a fall. She was always friendly and greeted us with a smile at all times.

Please return this completed form to: Unit 6, Caster Lane, Appleton, WI 54911, for your chance to win cruise tickets in our monthly prize drawing.