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Question 160: Where can customers purchase the advertised product?
WIMSPEAR HOTEL 3498 Ada Boulevard, Edmonton AB T6A 2C1 November 14 Paul Mansbridge 2405 Cottonwood Lane Windsor, ON N9B 3P4 Dear Mr. Mansbridge, Thank you for the letter dated November 12 regarding your stay at the Winspear Hotel in Edmonton. — [1] —.I understand that you and a colleague were our guests from November 8 to 10 but had some issues during your visit. The manager on duty, Melanie Depuis, has notified me that one of the rooms you had reserved was double-booked. — [2] —. Unfortunately, we could not correct our mistake after your arrival since the hotel was at full occupancy. We are very sorry, and enclosed are two vouchers for a complimentary one-night stay at any Winspear Hotel nationwide—one for you and one for your associate, David Solomon. You also said you thought our buffet breakfasts were complimentary. In regard to this, morning meals are only free for those staying in our premium accommodations. — [3] —. As you and Mr. Solomon stayed in a standard room, we had to charge you for your breakfasts. I apologize for any misunderstanding — [4] —. We value the continued patronage of our guests, and we hope the vouchers will make up for any inconvenience. Sincerely yours, Kimberley Bell General manager, Winspear Hotel Edmonton |
Question 161: Why did Mr. Mansbridge most likely send a letter on November 12?
Question 162: What is true about Mr. Mansbridge?
Question 163: In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong?
"As a result, you were forced to share a room with your traveling companion."
Pure Mix PO Box 12525 Oregon City, OR 97045 Paul McCall 898 Manatee Lane Madison, WI 53716 Dear Mr. McCall, We have received your inquiry about our natural daily vitamin supplement. You asked if our product contained any chemicals or nonorganic materials. Also, you inquired about some of the ingredients used to make the vitamin powder, as you are allergic to strawberries and cannot ingest grapefruit for medical reasons. As advertised, we are a provider of certified organic products, so there are no chemical or unnatural materials in our products at all. Our organic ingredients are of the highest quality available, made only from fruits, plants, and naturally raised animals. As stated, our products do include fruits. However, the daily vitamin supplement does not contain strawberries or grapefruit as ingredients. You can ingest it safely without any worry about an allergic reaction to strawberries or medication interaction with grapefruit. But some of our other products may contain one or the other. For example, Pure Mix energy drinks contain grapefruit seed. I hope I have provided satisfactoiy responses to your questions. Enclosed, you'll find an informative brochure on our most popular products. As always, should you plan to start a regular vitamin regimen, we highly recommend that you first consult your physician. Sincerely, Linda Mills Customer relations manager |