English Slang Idioms (39) | B2 – Upper-Intermediate

Gina Adenan

[10:09 A.M.]

I just got word from the boss. A manufacturing problem discovered at our Maryland factory will lead to an immediate recall of all T-20 and T-21 model toasters our company sold in the past year. 

Hal Anderson

[10:12 A.M.]

I heard about that issue earlier this morning. A recall is going to be a huge undertaking. We'll have to post a notice in some major newspapers.

Oliver Lee 

[10:14 A.M.]

That's right. And we'll also have to put the same information on our Web site. 

Hal Anderson

[10:16 A.M.]

That would be the best way to reach our customers abroad. Katie, can you draft an announcement if I forward you all of the details?

Katie Ford

[10:19 A.M.]

Of course. I'll put it together as quickly as I can and get a list of press contacts from marketing.

Gina Adenan

[10:22 A.M.]

Thanks, Katie. Oliver, as you are running the call center, you'll need to train your staff to handle inquiries regarding the recall. There will be a lot of calls from the public, I'm sure. 

Oliver Lee 

[10:25 A.M.]

I'll get right on it. We dealt with a similar issue three years ago, so I know what needs to be done. 

Gina Adenan

[10:28 A.M.]

Okay, thanks everyone. It sounds like we should be able to handle everything.