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  • Come to Al’s Electronics for a Special Offer You often hear the phrase “Out with the old and in with the new”.
Question 1-5:

Come to Al’s Electronics for a Special Offer

You often hear the phrase “Out with the old and in with the new”. At Al’s Electronics, we believe in keeping the old along with the new. This weekend only, bring your old, broken radios, CD players, toasters, and any other electronics in to the store. If you bring it, we’ll fix it at absolutely no cost to you. We can repair TVs, laptops, and heaters as well. Each shopper can receive up to $50 worth of free repairs. All you need to do is make a nonrefundable purchase of $100 or more. So pay a visit to your garage, attic, or toolshed and search for that item you’ve been meaning to get repaired. Visit Al’s Electronics at 549 Vernon Avenue this Saturday or Sunday, May 7 and 8, and we’ll have it working for you in no time. Call 675-9303 for more information.

Al’s Electronics

549 Vernon Avenue

Pittsburgh, PA

675-9303

_________________________________________________

Date: May 8

Customer Name: Eric Simpson

Phone Number: 509-4485

Item Number

Description

Quantity

Price

685-5542

64 GB Thumb Drive

2

$12.00

054-1022

Sidewinder Toaster (Model RT40)

1

$52.00

966-6854

Pampas DVD Player (Model 600TE)

1

$65.00

N/A

Repair Work (Video Game Console)

1

$0.00

 

 

Subtotal

$129.00

 

 

Tax

$6.45

 

 

Total

$135.45

 

NOTES: Repair work done by Jason Hampton

Thank you for shopping at Al’s Electronics. We hope you come again soon.

_________________________________________________

May 10

To Whom It May Concern,

My name is Eric Simpson. On the eighth of May, I visited your store and made a couple of purchases. I took advantage of the chance to have my old video game console repaired while I was there. I must say that the person who fixed the machine did an outstanding job. The machine hadn't worked for more than a decade, but it runs perfectly now. My younger brother and I have been having a great time playing video games from the 1990s for the past couple of days. Please be sure to thank the person who did the repair work. I can't recall his name, but I know he is one of the managers there. I've got an old tape recorder that's in pretty poor shape. I'm probably going to visit in the next week to have it fixed. I realize that will cost money, but I would like to listen to some of my old tapes, so I don't mind paying a fee.   

Your faithfully, 

Eric Simpson

fullscreen
Question 1:
What kind of offer is being advertised?
A. An opportunity to get a free service
Feedback

Information: This weekend only, bring your old, broken radios, CD players, toasters, and any other electronics into the store. If you bring it, we’ll fix it at absolutely no cost to you.

B. A discount on selected items
C. A chance to exchange old items for new ones
D. A free consultation regarding purchases
Question 2:
What is mentioned about the offer?
A. It is not applied to some types of items.
B. It will last for the entire month of May.
C. It requires shoppers to make a purchase.
Feedback

Information: All you need to do is make a nonrefundable purchase of $100 or more. 

D. It is only being offered to members.
Question 3:
What is suggested on the invoice?
A. Mr. Simpson can exchange the items that he bought.
B. The toaster was purchased at a discounted price.
C. A shipping fee was charged to deliver the items.
D. The repairs on the video game console were worth less than $50.
Feedback

Information in the advertisement: Each shopper can receive up to $50 worth of free repairs

Based on the invoice, Repair Work (Video Game Console) cost $0 => It was worth less than $50

Question 4:
Why did Mr. Simpson write the letter?
A. To ask about getting an item he owns repaired
B. To express his pleasure with the service he received
Feedback

Information: I must say that the person who fixed the machine did an outstanding job. ... Please be sure to thank the person who did the repair work.

C. To find out how his video game machine was fixed
D. To complain about the quality of some repairs
Question 5:
What does Mr. Simpson indicate about Al’s Electronics?
A. It will have another special sale soon.
B. It employs Jason Hampton as a manager.
Feedback

Information: Please be sure to thank the person who did the repair work. I can't recall his name, but I know he is one of the managers there.

According to the invoice, Repair work done by Jason Hampton => Al’s Electronics employs Jason Hampton as a manager

C. It was unable to repair his tape recorder.
D. It overcharged him for an item that he bought.

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