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Question 1-5:

Colonial Heights Nursing Home

Colonial Heights is proud to have served the elderly population of Houston, Texas, for over 30 years. Our nursing home is equipped with state-of-the-art facilities. Our five- story building allows each floor to offer Individualized levels of care for our residents. Our building houses a rehabilitation gym and we also provide psychological counseling services for residents.
We currently have openings for several positions. We are looking to hire a nursing home administrator who has at least three years of experience and a valid license. There is also an opening for an admissions coordinator. Those applying for the admissions coordinator job must have a bachelor’s degree and at least two years of related experience. We are also looking for hospice workers who can provide personal care to residents in a compassionate and caring manner. Previous experience is not necessary, so everyone interested is welcome to apply for this position.
You can see this job listing and submit an application online by visiting our website at www.chnh.com.

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To: Tommy Jenkins
From: Greg Parker
Subject:Hiring Procedure
Date:September 14

Dear Mr. Jenkins,

Congratulations! You have made it through the first round of the application process for the position of admissions coordinator. We require that all applicants visit Colonial Heights Nursing Home in order to attend an in-person interview. I would appreciate it if you let me know about a convenient time for your interview by September 17.

I look forward to meeting you.

Sincerely,

Greg Parker
Human Resources Manager
Colonial Heights Nursing Home

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To: Greg Parker
From:Tommy Jenkins
Date: September 15
Subject: Hiring Procedure

Dear Mr. Parker,

Thank you so much for giving me the opportunity to interview for the position of admissions coordinator. You requested that I inform you about my availability for September 17. I have another interview at 10:00 A.M., but I will be able to be at Colonial Heights Nursing Home by 1:00 P.M. I hope this is convenient for you. Shady Pines Nursing Home, as you know, is a competing facility located on the other side of town, and the hours they offer are very attractive. I would prefer to work in a modern facility such as Colonial Heights.

I look forward to interviewing with you and touring your facilities.

Sincerely,
Tommy Jenkins

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Question 1:
What is mentioned about Colonial Heights Nursing Home?
A. It has five locations in Texas.
B. It has operated for over half a century.
C. It provides art classes.
D. It offers mental health services.
Feedback

The information is in: "Our building houses a rehabilitation gym and we also provide psychological counseling services for residents."

Question 2:
According to the notice, which position does not require experience?
A. Nursing home administrator
B. Hospice worker
Feedback

You can see the information in: "We are also looking for hospice workers who can provide personal care to residents in a compassionate and caring manner. Previous experience is not necessary, so everyone interested is welcome to apply for this position."

C. Admissions coordinator
D. Front desk receptionist
Question 3:
What is indicated about Colonial Heights Nursing Home?
A. It plans to expand its facilities.
B. It accepts applications through its website.
Feedback

The information can be inferred from: "You can see this job listing and submit an application online by visiting our website at www.chnh.com."

C. It offers the highest wages in the state.
D. It recently renewed its operating certificate
Question 4:
Why might Tommy Jenkins decide not to work for Colonial Heights Nursing Home?
A. They do not have physical fitness centers.
B. Their facilities are not modern.
C. The job is too far away.
D. Shady Pines Nursing Home can give him a better schedule.
Feedback

Information is in: "I have another interview at 10:00 A.M., but I will be able to be at Colonial Heights Nursing Home by 1:00 P.M. I hope this is convenient for you. Shady Pines Nursing Home, as you know, is a competing facility located on the other side of town, and the hours they offer are very attractive."

Question 5:
When can Tommy Jenkins be at the interview at Colonial Heights?
A. 10:00 A.M.
B. Before 1:00 P.M.
Feedback

The information is given in: "I have another interview at 10:00 A.M., but I will be able to be at Colonial Heights Nursing Home by 1:00 P.M."

C. After 1:00 P.M.
D. After 4:00 P.M.

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