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These questions are from this test. Would you like to take a practice test?
Practice Quiz 59 | B1 – Intermediate
- 30 minutes
- 30 questions
Some other questions you may be interested in
- refer to the following letter.
Highland Park Preservation Society
September 30
Arnold Braxton
145 Granville Street
Vancouver, BC V5K 1B2
Dear Mr. Braxton,
Thank you for your generous donation to the Highland Park Preservation Society. The foundation you've contributed to aims to raise awareness amongst local residents of this region to ensure proper care and maintenance for the Highland Park. There are many different aspects to this campaign. We have engaged the City's Department of Parks and Recreation to give presentations to students in local schools about the park's history. We're organizing our annual Park Clean-Up Day on September 3rd for anyone in the region. Volunteers will assist in picking up litter, repairing benches and planting flowers and trees around historic buildings in an ongoing effort to restore and maintain the rich history and tradition of this special place. All community members are encouraged to attend, so if you are interested, please give us a call at 777-2388. A group of residents will also be creating a website where you can read about our ongoing efforts and upcoming events. Many people are working very hard on this initiative so we thank you again for you financial contribution.
Kindest Regards,
Leslie O'Neal
Chairman of the Highland Park Preservation Society - What is the activity that a group of residents will be involved in?
- What is Mr. Braxton invited to do?
- What is NOT mentioned as an activity by the Preservation Society?
refer to the following bulletin board and letter.
Subject: Phone Problem
Date : February 4
ID : Marc Bergetz
Comments: I bought a new mobile phone at one of your stores a little over a month ago and have been experiencing problems with it. When talking on the phone it has a tendency to cut off in mid-conversation which is particularly frustrating. I am unsure as to the actual cause but I believe either the speaker on the phone is not working properly or the connection is poor. The microphone is working normally.
This is the first time I have had problems using a mobile phone from my residence. I assume there is a fault with the equipment itself. I have also tried using the phone at my office which is quite far from my house, but I still couldn’t figure out whether the problem is due to my phone or the phone of the person I was talking to.
I would like to return my mobile phone. Please assist me on this matter.
__________________________
Dear customer,
Thanh you for your recent request. We’ve checked our customer database, and it shows that you purchased your mobile phone, model XRS 456, on December 27th from our Eglinton store. We are deeply sorry that you are having problems with your new phone.
In the event that the phone you purchased is defective then it may need to be returned to the manufacturer. However, we have currently been replacing our transmission towers near your location, and it may have been the reason for the problems you mention. Unfortunately, as a technical support specialist, I don’t have the authority to help you with your particular request. Should you need any further assistance, please visit one of our BT&T stores.
To find your nearest BT&T store please visit www.btandttelephones.com/storelocation.
Regards,
Peter Straghan
Technical Support Assistant- What is the Mr. Bergetz’s problem?