Dreamspace Bed Emporium

Beds, Bedding, and Furniture

3600 Wilshire Road, Springfield, IL 62751

www.dreamspacebeds.com

Don't let yourself suffer tossing and turning, not getting a good night's sleep. Come down to Dreamspace Bed Emporium and treat yourself to a comfortable bed catered to your exact needs. Customers are welcome to lie on any bed in the store.

First Floor: Beds (single, double, queen, king, etc.)
Second Floor: Bedding (sheets, pillows, blankets, cushions, etc.)
Third Floor: Furniture (chairs, sofas, tables, etc.)

In response to customer suggestions, our store now stays open two hours later to accommodate those who may work irregular shifts.
Do you need express delivery for a bed? Simply ask one of our staff members at the checkout and it can be easily arranged.
If you have any comments or suggestions for our store, a comment box can be found inside the main entrance.

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Comment and Suggestion Form

Dreamspace Bed Emporium

Customer name: Willy M. King
Date: August 9
Contact number: 456-555-6123

Comment: Last week, I came into your store to shop for a new pillow, sheet, and blanket set for my bed at home. However, when Ĩ went to that section, I couldn't find any available staff members to assist me. I waited for about half an hour, but no one came to me. I needed help determining what sheet and blanket set would fit the dimensions of my bed but ended up just leaving the store frustrated. Ĩ hope you can provide better service to customers so something like this doesn't happen again in the future. X have been a loyal customer of yours for years. If you don't explain why no one helped me, Ĩ may have to start shopping at one of your competitors' stores.

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Hello everybody, I have called this meeting to talk about some of the problems that our new store policy of staying open later has caused. At first, this seemed like a great idea to help customers who worked all day. I know it can be hard to find time to do chores and your shopping when you work from 9 to 5. Unfortunately, this means that we have had to spread our staff too thin until we have hired and trained enough people. As a result, we have been neglecting some of our customers lately. The photocopied Comment and Suggestion Form I have passed out to you all from Willy King sums up our shortcomings better than I ever could. Please give it a read and think about ways we can be made aware of a customer in need, even in a store as large as ours.
I understand that with our thin staff, we have to cover more space than we used to, so this meeting isn’t about punishment or blame, it's just about solutions. Please do some brainstorming on this and drop in on me in my office if you think you have an idea; I have to go call Wily King.

Practice Quiz 94 | A2 - Elementary

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Dreamspace Bed Emporium

Comment and Suggestion Form