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The word establishment in the email, line 3 is closets in meaning to?
Why did Ms. Smith write this email?
In this part you will read a selection of texts, such as magazine and newspaper articles, letters, and advertisements. Each text is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.
Why did Ms. Steward write the letter?
Why can’t Ms. Steward upgrade her phone every year?
Why does Ms. Steward feel she should not have to pay the cancellation fee for closing her account?