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Question 1-3:


Adam Suzuki
12 Westbourne Avenue
Hull, UK, HU2 7HF
November 22
Dear Mr. Suzuki,
I am pleased to announce a change to your North Bank account. Currently, you can overdraw up to £250 from your checking account when needed. — [1] —. As you have been a loyal customer with US over the past three years and have an excellent credit rating, your overdraft limit has been increased to £750. The increase will take effect at the beginning of next month. — [2] —.
In addition, I would like to let you know that you are eligible to apply for our Silver Spender and Graduate Spender credit cards. — [3] —. Some details about the benefits of each card are listed below. If you are interested in applying for either card, please fill out the attached form and send it to us. There is no need to do anything else as you have already been preapproved. — [4] —.
Silver Spender Credit Card
• 10% discount on movie admission fees
• 0% interest on installment plans for up to 24 months
• £25 annual fee
Graduate Spender Credit Card
• Access to Grey line Air's VIP lounges in airports nationwide
• 0% interest on installment plans for up to 12 months
• £45 annual fee
Should you have any questions or concerns, please feel free to contact us at any time.
North Bank Customer Service Team.

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Question 1:
What is the purpose of the letter?
A. To ask for details regarding an application
B. To describe some beneficial developments
Feedback

Information can be inferred from: "Currently, you can overdraw up to £250 from your checking account when needed. As you have been a loyal customer with us over the past three years and have an excellent credit rating, your overdraft limit has been increased to £750.", "In addition, I would like to let you know that you are eligible to apply for our Silver Spender and Graduate Spender credit cards." and "Some details about the benefits of each card are listed below."

C. To explain changes in bank regulations
D. To suggest switching to a newer product
Question 2:
What is indicated about the Graduate Spender Credit Card?
A. It can only be applied for in person.
B. It has a lower annual fee than the Silver Spender.
C. It involves a lengthy approval process.
D. It offers interest-free installments for up to one year.
Feedback

Information can be inferred from: "0% interest on installment plans for up to 24 months"

Question 3:
In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong?
“Other terms and conditions associated with your account will remain the same.”
A. [1]
B. [2]
Feedback

B is correct since it can connect to two sentences before: "As you have been a loyal customer with us over the past three years and have an excellent credit rating, your overdraft limit has been increased to £750. The increase will take effect at the beginning of next month."

C. [3]
D. [4]

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