Response from: Lisa Trapani, General Manager, Alerro's Bistro
Hi Matt, Thank you for your feedback. We pride ourselves on our hospitality and, above all, our high standards for sourcing food ingredients. In particular, all of our fries are made from organically grown potatoes. As supplies have been tight this season, we recently had to source some potatoes from a different grower. Accordingly, the charge for that dish was not applied to your bill. We hope that you noticed this gesture; if not, you can confirm it by checking your receipt. We are certain we can offer you a better experience than the most recent one you had, so we would like to invite you back to our restaurant. Could you send me a message through this site and provide your e-mail address? Our customer service supervisor would like to know more about your visit. Thank you again, Lisa Trapani, www.alerro-bistro.com |
