Cutlers Rare Books
36 Boyle St.
Boston, MA 02116
Dear Mr. Cutler,
I first came across Cutlers Rare Books at the Antiquarian Book Fair in California last year. After noting the high quality and wide range of our product, I decided to purchase several bodes from your online store. As I am not interested in having damaged hooks m my collection, I carefully read the descriptions of the condition before making my purchase. I was assured that the books were undamaged and in their original condition. When 1 examined the books on their arrival, I discovered that the Norris volume had been sloppily glued and rebound within the last several years.
Please contact me at your earliest convenience to discuss this disappointing situation.
Sincerely,
Roger Baskin
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Cutler’s Rare Books
36 Boyle St., Boston, MA 02116
Roger Baskin
14111 Trail Ridge Dr.
Sun City West, AZ 85375
Dear Mr. Baskin,
Let me assure you that I carefully check all of our books myself before their descriptions are entered in our sales catalog, I distinctly remember examining the volume in question when it arrived and again before it was packaged for shipping to you. It is my professional opinion that the book was rebound by its original owner over 70 years ago. Therefore, the book is in its original condition by the standards of our industry.
I understand your disappointment and, to try to make it up to you, I am refunding your payment for the book by Joseph Van Liew, which you may keep with our compliments.
Thank you,
David Cutler
