- Have any questions?
- [email protected]
imply: to communicate an idea or feeling without saying it directly
detect: to notice something that is partly hidden or not clear, or to discover something, especially using a special method
pretend: to behave as if something is true when you know that it is not, especially in order to deceive people or as a game
discourage: to make someone feel less confident, enthusiastic, and positive about something, or less willing to do something
=> "discourage" has the most appropriate meaning
These questions are from this test. Would you like to take a practice test?
TEST 11 - full test - Practice Toeic | Englishfreetest.com
Some questions from the same exam
- refer to the following conversation.
- refer to the following conversation.
- refer to the following conversation.
- refer to the following conversation.
- refer to the following conversation.
- refer to the following conversation.
- refer to the following conversation.
- refer to the following conversation.
- refer to the following conversation with three speakers.
- refer to the following conversation with three speakers.
- refer to the following conversation and list.
- refer to the following conversation and schedule.
- refer to the following conversation and list.
Room Seating Capacity Sapphire 30-40 guests Topaz 50-80 guests Opal 70-90 guests Ruby 100-120 guests - refer to the following telephone message.
- refer to the following radio broadcast.
- refer to the following advertisement.
- refer to the following telephone message.
- refer to the following introduction.
- refer to the following telephone message.
- refer to the following talk.
- refer to the following announcement and list.
Day Item Monday Cucumbers Tuesday Peaches Wednesday Bell Peppers Thursday Apples refer to the following excerpt from a meeting and list.
Employee Extension Jerry Rayner 18 Kelly Young Michael 20 Cole 22 Lynn Spears 31 - refer to the following talk and chart.
- During an interview, the Health Minister gave an update on the _________ of medical supplies to cities affected by the storm.
- Mr. Wigs has _________ approved the revised blueprint, which includes a new floor plan for the lobby of the AMC building.
- Based on our records, your furniture and personal belongings were _________ to your new home address three days ago.
- With Mr. Dawson’s growing accounting firm, he needs a more _________ assistant who can help him manage his daily tasks.
- The chairman arrived in time _________ the opening ceremony of the new furniture showroom in Sacramento.
- Crimson Paper Corporation _________ notebooks and other writing supplies for the participants in the upcoming seminar.
- A _________ of our lemon cake has been sent with the price quote for your corporate event.
- After a _________ discussion with the manager, Ms. Cranbury agreed to be assigned to the branch office in New Delhi.
- After changing your password, _________ up to five minutes before logging in to your online bank account again.
- Burger Factory’s menu items may vary _________ due to the availability of ingredients and necessary supplies.
- Replacement keys for your automobile may be ordered directly from our dealership _________ you can demonstrate proof of ownership.
- The elevator that is _________ the fire exit will be unavailable tomorrow between 1 P.M. and 4 P.M.
- Mr. Stuart was impressed with the attention to _________ by the marketing team devoted to the product launch.
- The police station’s _________ area of responsibility is specified on the map provided by the Ministry of Defense.
- Simply Organic sells both local and foreign farm produce, including fresh tomatoes _________ from Campania, Italy.
- The _________ of Elliot National Highway will begin next week, so it is recommended that motorists take alternate routes.
- It is nearly impossible for people with severe hip problems to carry heavy objects _________ injuring themselves.
- Your Viral Buster antivirus program will _________ on May 20, so please renew your subscription to protect your computer from threats.
- Mr. Stewart _________ that the tenant may not make any physical changes to the apartment without his approval.
- Although the project was Ms. Darwin’s idea, the credit belongs _________ to her staff members because of their considerable efforts.
- The new non-fat yogurt made by Nutri Plus received positive reviews _________ sampled by a group of consumers.
- A conflict with one of the manager’s appointments caused the team meeting _________ for a later date.
- The computer programmers in the IT department are especially _________ at developing Web sites and online applications.
- Sentosa features most of the best tourist attractions in Singapore and is easily _________ by train.
- _________ buying new cars for project managers, the company decided to lease some vehicles on their behalf instead.
- Some kitchen cabinets by Shelfmate were customized _________ for the needs and preferences of clients.
- Our summer trip to Mt. Everest last year was quite exhausting, but it was _________ worth it.
- It took some time for the manager to choose _________ office space to rent, as he had to consult his head office first.
- Perfect Finish serves as a protective _________ against harsh sunrays that may cause the paint on car surfaces to fade.
- Make sure that your suitcase has _________ space before shopping for large and heavy items at your travel destination.
Beau Collines Hosts Tour de France
The tiny town of Beau Collines hosts the Tour de France for the first time ever! For the French, this cycle race is more than a sporting event. It is a national celebration! As the world’s best cyclists ride through the French countryside, they bring the international ---131--- to the villages they pass through. ---132---.
Beau Collines, in the district of Loire, has been preparing for months. Town officials have encouraged citizens ---133--- fix up the town. Officials have even used public funds for improvements. Town employees have painted the only hotel and roads have ---134---. Shopkeepers have decorated their windows with displays of bicycles. Banners hang everywhere around Beau Collines, whose residents proclaim that their town will be the most beautiful one on the cycle route.
Michael Pinter, Director
Cumberland Zoo Summer Camp
574 Cumberland Drive
Macon, Kansas 80031
March 3
Amanda Whitney
Methodist Children’s Home
15 Wilmont Circle Macon, Kansas 22009
Dear Ms. Whitney:
I regret to inform you that we will not be able to offer the full scholarships you ---135--- for Cumberland Zoo Summer Camp. We would like to make this opportunity available to as many children as possible. Our camp space is limited and your request for 20 free spaces exceeds what we can handle. We also have limited funding. ---136---. If you think partial scholarships would make this possible for you, please call me so that we can discuss how much tuition reduction you need.
If you cannot handle anything but full scholarships, my ---137--- is to consider Children’s Christian Camp or Camp Wellspring. Although we cannot now offer many full scholarships, please contact us again in the future. We are ---138--- our camp program and might be able to reconsider a request of this size next year.
Sincerely,
Michael Pinter
Director, Cumberland Zoo Summer CampDrinking and Driving
People driving vehicles under the influence of alcohol results in a car-crash death every 31 minutes. Related injuries occur every two minutes. The best way to ---139--- driving under the influence of alcohol is immediate loss of the driver’s license of anyone who is stopped while drunk driving.
---140---. High schools and colleges that have required students to attend drunk-driving prevention programs, have seen a decrease in alcohol related deaths. These programs show photographs of actual car crashes caused by drinking and driving. They also invite family members ---141--- speak about their teenagers who died because of drunk driving.
Many colleges (and some communities) also have free taxi services for intoxicated people. Everyone knows ---142--- driving should not be mixed with drinking. Car crash deaths and injuries are reduced when people are encouraged to take responsibility for their own, and each other’s lives.Join Our Wonderful Spa!
---143---. Previous spa or salon experience required. Must be friendly and outgoing with the kind of personality that ---144--- clients feel welcomed. The right candidate will also be a fashionable dresser. The style we’re looking for is casual and trendy.
Must be able to coordinate all activities related to the front desk. As well as greeting guests including serving beverages, the receptionist will answer the phone, be responsible for office and computer tasks, and do some light housekeeping ---145--- laundry and dusting.
Hours are from 2:00 P.M. to 7:30 P.M. Tuesday through Friday, and 1:00 P.M. to 5:00 P.M. on Saturdays. Must be able to start immediately. This is a fun place to work with a great ---146---.
Please send your resume to [email protected]. Don’t hesitate!- refer to the following e-mail.
E-MAIL MESSAGE
To: Bob Neufeld ([email protected])
From: Margot Herring ([email protected])
Subject: Your Prescription
Date: September 23
Dear Mr. Neufeld,
I am writing to you to inform you that, as per the policy here at Manson Pharmacy, we have automatically renewed your monthly prescription for Penomax tablets. We received no confirmation from you with regard to canceling the prescription plan you originally signed up for. Therefore, your medication will arrive at your residence tomorrow, and you will be billed accordingly.
Should you wish to cancel your prescription plan, please visit the Web site we recently created at www.mansonpharm.com. If you wish to adjust your prescription, please come into the store, or contact the pharmacist directly at 555 -8373.
Regards,
Margot Herring
Manson Pharmacy - refer to the following text message chain.
Vera Salisbury
14:01
I just got bad news about our plans for Mr. Canning's retirement party.
Reuben Baldwin
14:04
Oh, no. What happened?
Vera Salisbury
14:06
The restaurant that we normally use for these company events no longer offers catering services.
Vera Salisbury
14:06
I have to start researching local caterers to find one that meets our needs.
Reuben Baldwin
14:07
That's going to be a lot of work. Especially finding one that fits our budget.
Vera Salisbury
14:09
Exactly. And, I still have so much to do. I have to get the decorations and buy Mr. Canning's farewell present.
Reuben Baldwin
14:11
You take care of those preparations. As for the rest, I'll take that over. I'm sure I can find a good caterer.
Vera Salisbury
14:12
Thank you so much. This makes things a lot easier for me. refer to the following notice.
Rberdeen Rotel
1320 Kenwood Place
Orlando, FL 32801
Greetings from Aberdeen Hotel!
Thank you for choosing our hotel as your place of stay in Orlando. If there is anything we could do to give you a more pleasurable experience during your trip, you may contact the front desk by dialing 0.
Please be reminded that our Flame Restaurant near the pool area serves breakfast between 6 A.M. and 10 A.M. The buffet offers a wide selection of Asian and Western fare.
To improve our services, we highly encourage you to give feedback on your stay. If you have comments and suggestions, please don’t hesitate to call me at 555-0976.
Sincerely,
Sophia Walters
General Manager
Aberdeen Hotelrefer to the following Web site.
Translango is currently recruiting interpreters for both consecutive and simultaneous interpretation tasks involving translation between English and German and reverse translation.
To receive e-mail alerts for suitable job postings, please complete the form below, detailing your skills and experience. We will review your submission and notify you when there is a job that fits your skill set. We are looking for those with experience in any of the following areas, so please mark each skill accordingly.
O Publicity/AdvertisingTranslation
O Business/Commercial Translation
O Medical/Health Sciences Translation
O Legal/Judiciary Translation
O Specialized Technical Writing/Document Translation
O Web site Translations
O Live Interpretation: Consecutive/Simultaneous/Phone
Are you fluent in other languages?
O Spanish
O French
O Portuguese
O Japanese
O Chinese
Name: __________
E-mail:__________
Thank you for registering with Translango!- refer to the following advertisement.
Central Square
1155 14th Avenue, New York City
Central Square is a luxurious new addition to the city skyline, offering custom-designed one-, two-, and three- bedroom condo units.
Within walking distance of designer boutiques and subway lines, the complex is situated in a prime location. It boasts numerous amenities, including a spa with an outdoor pool, a private rooftop garden, and a ground-floor grocery store that is open 24 hours a day. The garden area offers magnificent views of the city.
Visit our Web site now at www.centralsquarecondos.net to take a virtual tour of the units online. Here you can see several high-quality photographs and read accompanying descriptions. refer to the following information.
Page Contents 3 Letter from the Editor 5 Transferrable skills from orchestra classes to core subject areas by Sylvia Collins 18 Effect of early music education on later pitch recognition skills by Donald Ericson 26 Insights from the 25th Annual Conference of Music Educators by David Hayes 31 Impact of piano proficiency on at-risk teens by Shawn Parker 45 Composition instruction in high schools: A new approach by Richard Turner 57 Intercultural music relationships: How students returning from overseas affect the classroom by Tina Roberts 64 Links between music skills in parents and children: A longitudinal study by Janice Sweeny 75 The function of professional recordings in the orchestra classroom by Amelia Levy refer to the following online chat discussion.
Bridgette Bartels11:10 A.M.
I’d like to re-examine the way we are currently advertising our line of children’s vitamins.
Oliver Ventura
11:10 A.M.
Jon, since you are new to our company, let me give you some background. In order to address declining sales, we started making vitamins designed specifically for children.
Bridgette Bartels
11:11 A.M.
We began selling these vitamins a year ago, and we allocated a substantial budget to advertising efforts in order to promote them.
Jon Childers
11:13. A.M.
Thanks for the detailed explanation. I remember seeing the commercials on TV. I’ve also driven by the billboards on the side of the road. That must have helped a lot with sales.
Bridgette Bartels
11:15 A.M.
That’s true. I’ve analyzed the sales data. The results are about 15% higher than we had projected.
Oliver Ventura
11:17 A.M.
Because the sales are so high, I think we can stop paying so much to advertise it. We don’t need to continue running such a big campaign anymore.
Bridgette Bartels
11:19 A.M.
I agree. We can do without it. Clearly the product has responded to a need in the market. I think customers will continue to buy these vitamins even if we do less marketing.
Jon Childers
11:20 A.M.
That sounds reasonable. And it’s also time to start an advertising plan for our next product.
Oliver Ventura
11: 21 A.M
Do you mean our newest line of vitamins intended for adults seeking to lose weight?
Jon Childers
11: 22 A.M
Yes. We will start selling them in about three months.
SEND- refer to the following advertisement letter.
July 12
Mr. Norman Bright
Director
External Affairs Department
Alsa Laboratories
Dear Mr. Bright,
Connecting with people and companies is essential to any business. A dependable database with complete information about suppliers and clients can contribute greatly to the success of a company. That is why we would like to offer you the chance to expand your network within your field.
At Global Link, we work hard to build business-to-business connections within industries to help our clients. We develop databases with information about people and companies in the human resources, construction, healthcare, real estate, and pharmaceutical sectors. We can connect you to thousands of pharmaceutical firms, raw material and equipment providers, and pharmacies within the country and abroad. By signing up for our database, you will have access to information that may take many years to gather on your own. You can also be sure that our contact details are always accurate and up-to-date.
To help you consider the advantages of having access to our database, we would like to give you a fifteen-day trial. If you are interested, please complete the enclosed form and send it back to us. One of our customer service representatives will call you to provide a default username and password. For inquiries and concerns, you may call us at 555-3792.
Sincerely,
Ryan Devereaux
Global Link - refer to the following notice.
Centerbrook Art Gallery: An evening with Henry Turner
May 17, 7 RM.
Centerbrook Art Gallery is pleased to announce that renowned painter Henry Turner will be joining us on the evening of May 17 as part of his promotional tour for his forthcoming book, A Life in Painting, which will be released on May 31.
Henry Turner was born in Somerset, England, and grew up in the beautiful countryside that would later become the inspiration behind some of his paintings. — [1] — Mr. Turner began attending the Royal Art College in London in 1975, and it was here that he held his first exhibition one year later, displaying his range of work focusing on animals and nature. Around this time, he met his wife, Selma, a fellow painter and student at the college. They married in 1977. The coupie moved to Fort Pearcy in the United States later that year. — [2] — Once settled in their new country, they roamed the great American outdoors, exploring the breathtaking scenery that would eventually feature heavily in Turner’s work.
During the May 17 event at Centerbrook Art Gallery, Mr. Turner will discuss some of the art techniques mentioned in his new book. — [3] — Members of the audience will also have the opportunity to ask questions of Mr. Turner when the talk has ended. Call 555-3229 to reserve tickets. There is limited seating available, so we will not be offering tickets at the door. — [4] — Those wishing to see more of Mr. Turner’s work are advised to visit his Web site at www.henryturner.com. - refer to the following article.
Koko Coffee Forms Partnership with WB Foods
After months of negotiations, coffee chain Koko Coffee-in Munich, Germany-the terms of its partnership with supermarket giant WB Foods. Koko Coffee opted for the move in order to reach the growing number of middle-class Asian consumers. Koko Coffee has made several attempts over the past few years to expand market penetration in Asia on its own, but failed to prosper in the already crowded market. — [1] — When CEO Dylan Preston took over last year, he steered the company's strategy for Asia in a new direction.
— [2] — As a result, executives hope the partnership will allow Koko Coffee to build trust and gain brand recognition. Koko Coffee representatives traveled to Taipei to sign the agreement at the WB Foods headquarters.
Sales of Koko Coffee's drinks across Germany have been in steady decline due to weak marketing campaigns and missed opportunities on social media sites. — [3] — But with a new approach in Asia, Koko Coffee could start gaining momentum again.
A company spokesperson reported that Koko Coffee will operate on-site coffee shops at select WB Foods locations, starting with twenty-five initially and expanding over the next five years to all branches. — [4] — Other large European chains are watching carefully to determine whether Koko Coffee's strategy will become a success story or a cautionary tale. - refer to the following e-mails.
From:Percy Whittaker ([email protected])
To:Beth Seymour ([email protected])
Date:March 30
Subject:Proposal for More Work
Dear Ms. Seymour,
I received your review of The Handbook for Successful Suburban Gardening and was so impressed with your critical evaluation of the book that I have requested a personal interview with the author for one of our future follow-up pieces.
Although we print reviews of all kinds of books, we try to predict which books will generate the most interest among our readers. Forum magazine's audience seems to be dominated by those who like to read about well-being and nutrition.
Our May publication will feature an article on the historic grounds and greenhouses of Rideaux Hall. Coincidentally, the head gardener, Todd Laurence, has written a book entitled Cultivating Sorrow and Success that I would like to highlight alongside the article.
Transitioning from garden to kitchen, for our cooking enthusiasts, we would also like to feature a review on Jane Northwick's Fields of Bounty, a practical guide to growing homegrown vegetables and herbs for cooking.
You are obviously a keen reader of books within this literary genre, and we were hoping that you have the capacity to review both books by April 19 for our May edition. Please reply immediately to confirm whether you would be available. If you are busy and think you would only manage to write one, please state your preference as to which one you would be able to evaluate by the above deadline.
Regards,
Percy Whittaker
Editor-In-Chief
Forum Magazine
_______________________________
From:Beth Seymour ([email protected])
To:Percy Whittaker ([email protected])
Date:April 1
Subject:RE: Proposal for More Work
Dear Mr. Whittaker
Having already critiqued a book on the trials of suburban gardening, I would enjoy reviewing Cultivating Sorrow & Success, as I am sure it offers an interesting rural perspective on gardening. However, regarding the second book yew listed, I have some reservations. I have reviewed two of the author's previous books, and I am simply not a fan of her writing style. Therefore, I might not be well placed to evaluate her latest release.
I would prefer to review two books, however, so I’d like propose a different book for my second submission. Might you consider From Garden to Table by Jeanette Winthrop? Jeanette is a passionate gardener who advocates using your own backyard as a local source of produce.
Finally, with regard to the April 19 submission deadline, would it be possible to extend this by a couple of days? Hopefully this won't be necessary, but the deadline for two pieces is a little tight. I know that the magazine will hit shelves on the last day of the month, as always, so I am hoping you can extend my deadline to April 23 if I'm a bit behind schedule.
Regards,
Beth Seymour
Regency Reviews refer to the following advertisement and form.
Appliance World’s new four-floor showroom has all the appliances you need to make your home comfortable. Our entire selection of high-quality merchandise is offered at the best prices anywhere. And with nearly endless choices for every size, color, and feature, you’re sure to find what you’re looking for. Our knowledgeable sales representatives can recommend the perfect device to meet your individual needs. They have extensive experience in helping families like yours. Best of all, customers get a risk-free, thirty-day trial, as we accept returns on items if you’re not completely satisfied after trying out the product at home.
Floor 1: microwaves, small kitchen appliances
Floor 2: washers, dryers, vacuums
Floor 3: fans, space heaters, air conditioners
Floor 4: refrigerators, ovens, ranges, dishwashers
Appliance World also offers remodeling services. We can send a specially trained technician to build countertops and cabinets to your exact specifications. With our team, you can be sure that the end result will fulfill all your expectations.
Come to Appliance World today! We look forward to serving you.
________________________
Appliance World
2304 Industrial Drive, Seattle, WA 98101Order Date: October 3
Shipping Date: October 4
Estimated Arrival Date: October 6Bill to:
Tim Handy 3512 Elm Ave.
Seattle, WA 98104Description Units Unit Price Line Total Anama side-by-side refrigerator 203-4 1 $649.99 $649.99 Whirler Elite II front-control dishwasher 1 $573.98 $573.98 Subtotal $1223.97 Tax at 9.2% $112.61 Call us within 30 days to return or replace any item. Delivery charges may apply. Delivery $150.00 Total $1486.58 Paid $1486.58 Total Due $0.00 refer to the following advertisement, e-mail and brochure.
Bring the gift of tasty to your next event!
Throwing a party? Hosting a corporate lunchon? Celebrating a business achievement? We can meet all of these needs!
At Contemporary Catering we specialize in elegant food for large gatherings. We have several different meal options for you to choose from depending on the type of event you are hosting. Regardless of your selection, you are guaranteed to receive food that is locally sourced, expertly prepared, and served in generous portions. Small orders can be placed two weeks ahead, but orders for events with fifty or more guests must be placed at least a month in advance. However, payment is not due until the day of the event.
Don’t miss out! Call us at 555-932-9450 or e-mail [email protected].
________________________
To:David Stoltzfus ([email protected])
From:Rowan Charles ([email protected])
Date:March 20
Subject:Your upcoming event
Dear Mr. Stoltzfus,
I received your inquiry about your company banquet on April 30. According to the information you submitted, you are interested in knowing the cost to cater an event of 75 guests, but it depends on what meal you select. I’ve attached our brochure for you.
I want to inform you about two things regarding this brochure:
1)We no longer provide the vegetable lasagna as an option. The brochure hasn’t been updated to reflect that change yet.
2)The prices listed at the bottom of each package include the delivery and setup of the food at your venue. In addition, you will receive complimentary coffee, tea, and soft drinks for your guests. However, we do not provide people to serve the food. If you would like us to fill this roe at your event, we will charge a separate rate for that service.
Please let me know which package you prefer.
Rowan Charles
Contemporary Catering
____________________________
Package A Package B Package C Package D Salad (choice of one) Garden salad
Cobb saladGarden salad
Caesar saladCaesar salad
Greek saladCrab salad
Caesar saladEntree (choice of one) Vegetable lasagna *
Tropical swordfish
Chicken teriyakiMushroom caps * Poached salmon Smoked pork Eggplant parmesan * Grilled Ahi tuna Braised lamb Brown-rice risotto * Pan-seared scallops Roasted chuck Dessert (choice of one) Chocolate cake Pecan tarts Chocolate cake Apple pie Chocolate cake Cherry cheesecake Chocolate cake Creme brulee Price per person $23.99 $25.99 $29.99 $35.99 • Vegetarian entrees are marked with a *.refer to the following notice, letter and schedule.
Community Art Program
The Stapleton Arts Association plans to hold a fundraising flea market on Saturday, November 15 from 11 A.M. to 3 P.M. This event aims to raise money for the Stapleton Arts Center, which runs programs designed to engage youth in the arts.
We are asking the community to donate flea-market items. They can be delivered to the Stapleton Arts Center at 2059 Sarall Drive. Staff members will be there to receive donations between the hours of 9 A.M. and 8 P.M. on weekdays and 11 A.M. to 4 P.M. on Saturdays. Donations will be collected until November 14. For inquiries about what types of items we need, please contact Marilyn Ramer—who is the staff member in charge of donations —at the center.
Furthermore, if you are interested in volunteering for the event, we still have positions available. We need individuals to help organize items, set up tables, and work as salespeople during the event. To volunteer, please contact Harry Bolen at 555-3830-8759.
Thank you in advance for your support. We hope to see you all on November 15!
Sincerely,
Veronica Pitt
Fundraising Coordinator
___________________________
Marilyn Ramer
2059 Sarall Drive
Lake Charles, LA 70601
Dear Ms. Ramer:
I am contacting you on behalf of Telltale Books. I wanted to inform you that we will be giving about two dozen books to your event. There are a variety of subjects included, ranging from children’s picture books to adult fiction titles. Someone will drop them off at the Arts Center during the morning of November 3. I hope this will be a useful contribution to your fundraiser.
In addition to the donated books, I also have several employees who have expressed interest in volunteering at the flea market. A representative from Telltale Books will call later this week to talk about the options for volunteers.
I look forward to participating in this event.
Regards,
Tim Carter
Telltale Books
_____________________________
Final Flea Market Volunteer Schedule
Below are your assigned areas for the day. If you wish to take a break at any point, please ensure that you find someone to cover your section.Section Morning Shift Afternoon Shift Books Malcolm Wallace Madeline Shannon Clothing Peter Cameron Malcolm Wallace Electronics Madeline Shannon Nathaniel Taylor Furniture Leah Marcos Drake Brady Thank you again for signing up to help today, especially since we had to postpone the event by a full week. We couldn’t have done this without you!
refer to the following Web site, notice and e-mail.
www.ceramicgoods.org/shippinginfo
FAQ: SHIPPING AND HANDLING OPTIONS Where do you deliver?Ceramic Goods began as a U.K. business, but has expanded to many parts of the world. We currently ship all throughout Europe, Australia & New Zealand and into North America as well. We eventually hope to sell to the Asian market starting early next year.
Is it possible to receive my order overnight?
Most purchases are delivered within two days after being ordered. By using express services for an additional charge, however, 24-hour delivery is possible. Tracking numbers are automatically assigned to all 24-hour deliveries. An express shipping fee will be charged to your credit card at the time of checkout.
How do I check the status of my order?
You can track your package by visiting our Web site and signing into your account. Click on “My orders” and then “Track package” next to your order number.
Can I return my order after it has arrived?
Yes, you can return any order within 30 days by mailing it back to us. A refund will be processed within 14 days from when you return your order. If you haven’t received your refund after this time, please contact us by phone at 555-260-3478 or e-mail at [email protected].
________________________
DELIVERY NOTICE
Your package could not be delivered. Please pick it up at the post office at 123 King Street.
Present this card, along with a piece of government-issued photo ID, within 15 calendar days to pick up your item.Delivery notice prepared on: Date: October 24
Time: 14:50Devin Lannert /Recipient Name Parcel X Letter: _______ 27461538/ Tracking Number: Your item will be available:
Today after 17:00 ■
Tomorrow after 13:00 □
________________________
To:Ceramic Goods ([email protected])
From:Devin Lannert ([email protected])
Date:November 14
Subject: Delivery number 27461538
To whom it may concern,
I am writing to inquire about the refund for a purchase I made on your Web site. My package arrived on time, and I went to the post office to pick it up as instructed. However, when I looked at it, it was obvious that someone had opened it. Therefore, I decided to return it. I followed the instructions online and paid the shipping fees to have it sent back to the store. However, the purchase amount has not been refunded to my credit card yet. Could someone please look into this situation and remedy the problem immediately?
Thank you,
Devin Lannert