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refer to the following instructions.
Bellagio Belgian Drinking Chocolate
In order to experience the best-tasting Bellagio hot chocolate, we recommend that you follow these simple instructions. (131) ____. Contained in the box along with the sachets are also packets of mini marshmallows and packets of chocolate chips. Put (132) ____ aside for the moment.
Although a kettle can be used, a saucepan gives the best results. Add the contents of the sachet and 2 cups of water to the saucepan and stir the mixture as you slowly bring it to a boil. (133) ____ desired, substitute milk for water for a richer, creamier taste.
Once the mixture is boiling, take the saucepan off the (134) ____ and pour the drinking chocolate into a mug. Add the mini marshmallows and chocolate chips according to your taste and enjoy!
refer to the following advertisement.
Invest in your future with Alliance Financial
Some people work hard to provide for their families. Some people do it to achieve their dreams. Whatever reason you have for giving your best effort at work, it is always wise to (135) ____ for your retirement.
We at Alliance Financial believe that you deserve the highest quality of life in your autumn years. Because of this, we offer expert advice on making (136) ____ investments to secure your future.
(137) ____.To celebrate this event, we are giving discounts of up to 15% off our products and services between May 1 and June 15. We recommend that you take advantage of this (138) ____ to acquire investment plans at low costs.
The initial consultation is provided free of charge. For more information, please visit the Alliance Financial office nearest you or call us at $555-0878$.
refer to the flowing letter.
April 2
Mr. Raymond Ledoux
1145 Lakefront Drive
New Orleans, LA70148
Dear Mr. Ledoux,
On behalf of Golden Garden Supplies, I wish to thank you for purchasing the Razor 400 lawnmower. With regret, I must tell you that we are (139) ____ to deliver your product this week.
Typically, we pride ourselves on our ability to fulfill commitments. (140) ____. We will not have any more in our warehouse until we receive our next shipment on April 10. I am truly sorry if this (141) ____you.
If you would like to cancel your order, please reply by e-mail as soon as possible. (142) ____, we will send your item on April 10 along with a 25$ gift certificate by way of apology.
Sincerely,
Garrett Forbes Golden
Garden Supplies
Dr. Beverly Carter - Licensed Optician
CRYSTAL CLEAR OPTICAL
Address: 487 Dupont Drive, Albertville
Tel: 555-3997
Your eyes say it all! As a valued customer, would you recommend our services to someone who has not yet visited our clinic?
We are taking on new patients. If one of your friends, family members, or colleagues presents this business card on their first visit, YOU will receive one of the following:
• $20 store credit
• Designer eyeglass case
CURRENT CUSTOMER: Mary Saporsky
RECOMMENDED CUSTOMER: Frank Green
Here at Garden Gazetteer, the highest-circulating magazine for gardening enthusiasts from over 60 countries, we are always looking for the finest amateur gardens. This year, we have launched our first ever contest for our readers. Send in photos of your garden, and our panel of experts will select the six best designs. Winning contestants will each win $2,000 worth of credit at Faralong Tree Seeds online store and a one-year subscription to Garden Gazetteer. Entries must be received by September 14, and all decisions are final. E-mail [email protected]. Good luck!
To: All employees
From: Daphne Morris
Subject: Overtime opportunities
The peak season is approaching, with over 40% of annual revenue coming in January and February. I always hire additional staff for this period, and this year I believe I’ll need to recruit thirty more employees to keep up with the increased demand. Before I place the recruitment advertisements in the local newspapers, I would like to offer the chance for any of our part-time workers to take on longer hours. While this will not confer full-time worker benefits, it is a great opportunity to earn some extra money. Anyone interested should notify me by next Friday, after which time the work schedule will be drawn up and advertisements will be posted.
Thanks,
Daphne Morris
JENNIFER ANDERS [9:43]
Hi, Derek. I’ve left the office to meet with some potential clients.
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DEREK MILLER [9:44]
You’re presenting a Web site design proposal, right?
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JENNIFER ANDERS [9:45]
Exactly. I’m outside 3765 Ender Street, but it doesn’t look like an office.
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JENNIFER ANDERS [9:46]
Can you check my calendar and tell me if I’ve got the right address?
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DEREK MILLER [9:47]
It says: “10 A.M. 3675 Ender St.” So you’re close. You just switched two numbers.
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JENNIFER ANDERS [9:49]
Great. Thank you
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DEREK MILLER [9:51]
You’ll be back around noon, won’t you?
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JENNIFER ANDERS [9:52]
If everything goes as planned, yes. I’ll text you when I finish.
CUMMINGS EXPRESS TRANSIT
NOTICE TO ALL PASSENGERS
We would like to inform you that starting October 1, we will be implementing a $0.50 fare increase. In October, the new base fare will be $6.50. We will still be giving a 25% fare discount to students. Senior citizens and persons with disabilities will also be entitled to the same discount. Children aged five years old and younger may continue to ride the bus for free.
Please note that this is our first fare increase in ten years. As much as we would like to provide you with the lowest fares, we need to continually improve our services to ensure your safety and comfort. Therefore, the additional revenue from the fare hike will go towards the maintenance of our buses and the procurement of new vehicles.
We ask for your understanding regarding the matter. Should you need more information about this notice, please don’t hesitate to call our customer service hotline at 555-0090.
Thank you very much.
Expanding Company Wins Prestigious Design Award
Dare to Design of Toronto, Canada, was awarded the prestigious Boden Logo Design Award on Thursday for the logo it created for Norman-Brock Regional Hospital (NBRH). The panel of judges agreed that the logo was innovative in its use of color and was likely to be indispensable to creating a recognizable brand for NBRH.
In his acceptance speech, Dare to Design President Marcus Elmore said, “We are honored to receive this award. It is a reflection of the hard work and dedication of each one of our employees." Elmore, a former magazine designer, has headed the company for ten years. He has also supervised the design of over 135 logos. — [1] —. These include logos for companies such as car manufacturer Glenna Motors, kitchen appliance manufacturer Kitchenhelper, and investment bank S. T. Madison.
— [2] —. Dare to Design had announced earlier in the week that it plans to open a second office in Vancouver next year. It has been obtaining more and more contracts from the country's West Coast. — [3] —. "We are growing dramatically, and we hope to serve even more customers next year," Elmore said. "The Boden Logo Design Award only confirms what we already knew. The Dare to Design is able to respond to client needs with originality and professionalism." — [4] —.
Juan Soto [5:15 P.M.]
I created this group for Lakewood Apartment residents. I’m upset by the balcony repairs happening to the building. But, before I raise concerns with the building management, I wanted to make sure I’m not the only one that is bothered by the process.
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Gale Banks [5:16 P.M.]
You are not the only one. I’m very unhappy that I wasn’t told which days workers would be going inside my unit in order to access my balcony.
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Juan Soto [5:17 P.M.]
Yes! I absolutely agree with you! I don’t like the fact that strangers were in my home without my knowing.
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Daniel Cleaves [5:18 P.M.]
That part actually didn’t bother me. However, I do have an issue with the sound of the construction. I understand that this kind of work can’t be quiet, but I don’t think it’s reasonable for any construction to begin at 6 A.M. every day. Many of us are still sleeping!
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Gale Banks [5:18 P.M.]
I’ve noticed that too. It starts that early even on weekends!
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Daniel Cleaves [5:22 P.M.]
My roommates are dissatisfied with the noise as well.
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Gale Banks [5:24 P.M.]
I talk about it with people in the elevator all the time. I think most residents are upset.
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Daniel Cleaves [5:25 P.M.]
I’ve considered filing a complaint with the building office.
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Juan Soto [5:25 P.M.]
Okay, I’m grateful that I’m not alone. I’m going to speak with the building manager today. I’ll bring this up.
To: Claire Sheriffdeen ([email protected])
From: Elizabeth Reeve ([email protected])
Date: February 22
Subject: Additional request
Dear Ms. Sheriffdeen,
I wanted to let you know the courier arrived with your letter and current résumé, together with the copies of your articles that I requested. — [1] —. Reviewing your documents, I can see that your writing experience with a fashion magazine and the local newspaper is precisely what some of our clients are looking for. Your master’s degree in journalism is also something that employers find attractive. — [2] —.
You mentioned that you are looking for a permanent staff writer position at a national newspaper or magazine, and I think I have found a match for you. The Independent Herald is a respected newspaper with a daily international circulation of over 500,000 readers and, they are looking for a staff writer for the fashion section of their weekend supplement.
I am more than happy to put your name forward for this position, but there is one possible problem. They are based around 90 miles from your current address, which means either a long commute or relocating closer to their offices in downtown Portland, Oregon. — [3] —.
Please let me know if this is acceptable to you as soon as possible, as the deadline for applications is February 28. — [4] —. If not, I am sure we can find something a little closer to you, although this opportunity is the one that most closely matches your stated career goals.
Best regards,
Elizabeth Reeve
Staffing Specialist, Reeve & Associates
Silver Lake Apartments
The newly constructed Silver Lake apartment complex is located in the popular downtown neighborhood of Glenburg. Many units have already been leased, but we are still seeking tenants. The 11-floor building contains 110 apartments. You can choose from the following arrangements:
Studio: $800 per month
Loft: $900 per month
One-bedroom: $1,200 per month
Two-bedroom: $2,100 per month
Three-bedroom: $3,000 per month
Monthly rent includes all utilities, along with the cleaning and general upkeep of the building’s communal areas and private rooftop garden. Apartments come fully furnished, but furnishings may be removed upon request, and a reduction in monthly rent may be negotiable in such cases.
Building amenities include a conference room, a fully-equipped fitness room, a table tennis room, and a top-of-the-line keycard-operated security system at the main entrance. All new tenants will receive a complimentary rug in the color of their choice. To arrange a viewing or request further details, please call 555-8399.
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To: Gilbert Oliver ([email protected])
From: Amy Heaton ([email protected])
Subject: Apartment 501
Date: June 24
Attachment: 501tenant.doc
Mr. Fassbender has notified me of his intention to move into apartment 501. I have attached a copy of his lease agreement and personal details. He will go to the Silver Lake main office on July 26 to pay $2,100 up front for the first month of rent for the apartment. His lease officially begins on August 1, and he will arrive with his belongings at around 8 A.M. on that day. Therefore, I have notified the building manager and asked him to have the apartment ready by July 31. Mr. Fassbender chose the dark chocolate rug for the apartment.
I have another client interested in renting your last remaining studio apartment, and a family of four has asked to view the three-bedroom apartment. Once I close those deals, all of the ten apartments you own in the building will be leased. It has been a pleasure representing you and your property interests.
Regards,
Amy Heaton
|
Dr. Wyatt Helms /"Attaining Healthy Weights for Older Patients" |
|
Dr. Sherry Schaal / "Clinical X-rays: Problems and Soutions." |
|
Dr. Jeff Feldman /"The Spine: An Overview for Non-specialist Physicians." |
|
Dr. Rodney Foster/"Managed Care: Working with Non-medical Staff." |
|
Dr. Becca Cahill/"Developing Immunizations." |
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* E-mail *
To: All Members ([email protected])
From: Hillary Con key ([email protected])
Date: February 12
Subject: Successful Event
Dear Members,
Once again we have completed a very successful event at the HMA Conference. I was glad to see that the attendance figures showed a 15% increase from last year. I wanted to give you all my thoughts on the conference generally along with some updates.
Firstly, I particularly enjoyed the printed materials handed out to attendees at the X-ray talk. They were useful during the presentation, and I also expect to refer to them in my day-to-day practice.
Secondly, Dr. Foster and Dr. Helms both wanted to express their regret that time constraints made it impossible for them to include the scheduled question-and-answer sessions at the end of their respective lectures. They have, however, agreed to run an online version through the forums on our Web site, www.hmaconference.com, over the next two weeks. So head over there and add your voice to the discussions.
Lastly, in the near future, we will be making a decision on the location of next year’s conference. Details to follow by the end of the month.
Best regards,
Hillary Conkey
President, Holistic Medicine Association
Hire Daisy Fresh to Freshen Up your Home or Office!
Our conscientious and experienced cleaners are here to make your world a fresher place! Whether you need help with a big move/one-time project, or you want regularly scheduled visits, our friendly cleaners are happy to accommodate your specific needs. Our services include: one-time house or office cleaning appointments, daily, weekly, biweekly, or monthly cleaning appointments and assessment for special projects. A discount of 5% is applied to all customers who sign up for daily cleaning. Additionally, we have set rates for the standard services we supply and we will negotiate specific prices for specialty services based on your needs. For instance, vacuuming a carpet is a standard part of our packages, but if you want a steam-cleaned carpet, you will be charged separately for that service. We also offer a 10% discount for first-time customers. Call us at 555-292- 9340 to see what we can do for you!
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Daisy Fresh
3969 James Martin Circle, Pataskala, OH 43062
Customer info:
Henson Employment Center
9090 Morse Road SW, Pataskala, OH 43062
Date of service: September 12
Invoice number: 42472
Type of building: ■ commercial □ residential
Description of services |
Rate (per hour) |
Hours |
Total |
Specific cleaning (casting, blinds, windows) |
$10.00 |
1.0 |
$10.00 |
General cleaning (washrooms) |
$20.00 |
2.5 |
$50.00 |
General cleaning (break room) |
$18.00 |
1.5 |
$27.00 |
General cleaning (offices, hallways) |
$13.00 |
3.0 |
$39.00 |
Specialized services (watering plants) |
$8.00 |
0.5 |
$4.00 |
|
|
Subtotal |
$130.00 |
|
|
Discount |
10% |
|
|
Total |
$117.00 |
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To: Daisy Fresh ([email protected])
From: Steve Cannon ([email protected])
Date: September 13
Subject: Cleaning
To whom it may concern:
I received your invoice yesterday and I would like to bring a couple of things to your attention. First, the services were provided two days later than was originally agreed upon. I hope that next week, the work will be performed on time.
More importantly, I was charged for a service that I did not ask for. Your cleaning team did a wonderful job of cleaning our office, including the staff break room, but I had specifically requested that this area be left alone. We're about to have it remodeled and thus there was no need for it to be cleaned. I would like to have a new invoice created with this charge removed.
Other than these concerns, I was very impressed with the work performed by your staff.
Kind regards,
Steve Cannon
Henson Employment Center
To: All staff
The management team here at Mulcair Enterprises has decided to adjust the procedure for ordering new office supplies. We’ve noticed that we consistently go over our budget in order to restock the main supply cabinet on the third floor. So, there will no longer be one main supply cabinet. Instead, individual departments will be responsible for purchasing their own supplies.
From now on, each department will be using a specific department code when ordering supplies. These department codes are as follows:
Research & Development: CN91-3
Production: LB26-5
Human Resources: GW34-0
Design: VU57-6
Order request forms can be found on the company’s server. Once your department representative has completed the form, please return it to Julie Arnold in the human resources office. In addition, we will continue to use Business Warehouse as our supplier. Copies of its product catalog can also be found on the server or stored in the HR office.
Thank you for your understanding as we make this change.
Jackson Barham
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Request for Office Supplies
Date submitted: February 2
Authorized by: Ruby Stone
Department code: CN91-3
Product Number
|
Quantity
|
Description
|
Delivery Needed by
|
041587
|
4
|
8.5" X 11" printer paper |
February 10
|
041591
|
2
|
11" X 17" printer paper |
February 10
|
972147
|
1
|
Staple refills (box of 5,000) |
February 9
|
456234
|
1
|
Ballpoint pens — black (box of 60) |
February 17
|
456235
|
1
|
Ballpoint pens — blue (box of 60) |
February 17
|
865234
|
2
|
Sticky notes (box with 24 notepads) |
February 17
|
Notes: The supplies should be left outside of the elevator on the eighth floor.
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To: Ruby Stone ([email protected])
From: Julie Arnold ([email protected])
Date: February 3
Subject: Your order
Hello Ms. Stone,
I received your order request form yesterday, and I’m sorry to inform you that I cannot process your request in full. Product number 865234 is on hold because there was a problem with our supplier. Is it possible for you to wait a little while for us to receive a new shipment, or would you prefer to change the order instead?
Please respond as soon as possible because I will be ordering the materials later this morning.
Thanks very much,
Julie Arnold
Assistant Manager
Saying Goodbye to Ironside
By Emmie Yates
The band Ironside broke the hearts of its fans earlier this year when it announced that the band intends to separate. The trio, which was founded in 2002, has enjoyed a highly successful career that includes three best-selling albums and three world tours. However, guitarist and lead singer Tom Baxley declared that he wanted to leave the band in order to begin a solo career. The other members decided not to continue without him.
However, before the band disassembles officially, it will hold four concerts at the Wilmington Amphitheater over the next two months. The performance dates are January 1, January 15, February 2, and February 24.
Ticket prices vary from $95 to $229 based on distance from the stage. The furthest seats are cheapest. Some critics have remarked that these ticket prices are too high for a farewell performance, but the cost doesn’t appear to bother fans. According to the band’s manager, James Tucker, “Tickets are selling quickly! If you don’t buy soon, you might not get one!” Tickets can be bought online at www.ironsideconcert.com/tickets.
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E-MAIL MESSAGE
To: Ray Upton ([email protected])
From: Arlene Payne ([email protected])
Date: December 9
Subject: Ironside Performance
Attached: News article
Ray, have you heard the news? Ironside is holding a goodbye tour! I've included an article about it. Ever since we saw them perform the first year they came out, you and I have talked about going to another one of their concerts together. Now we're running out of time to do it! I'd really like to see this concert with you, so we need to plan quickly. Tickets are selling really fast.
I called the concert hall and there's already one show, the one on the 2nd, that's entirely sold out. Likewise, the concert on January 15 only has the cheapest tickets left because all the rest have been sold. Furthermore, I know that you're on vacation over Christmas and New Year's, so that concert date also doesn't work. Hopefully we can work something out, though.
Let me know which date and seating area you prefer as soon as possible. I want us to get tickets before it's too late!
Arlene
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Ironside Concert Ticket Purchase Confirmation
**This is not your ticket.**
This is confirmation of your purchase only.
Your concert ticket(s) will be mailed to you within 7 days.
TICKET INFORMATION |
CUSTOMER INFORMATION |
Date of show: February 24 |
Purchased by: Ray Upton |
Number of tickets: 1 |
Credit card number: 5138 3610 3759 1047 |
Purchase total: $229 |
Purchase date: December 11 |
Seat number(s): 17B |
Mailing address: 1882 Meadowbrook Rd., Wilmington, CA 90744 |