Question 1:
A. This gift is a token of our appreciation for your patience.
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A is correct since it can connect with the sentence before it "We have also included a bonus item for you." 

B. The blade should be stored in a cabinet or on the countertop.
C. Be sure to follow all safety procedures as instructed.
D. It will be shipped immediately at no additional cost to you.

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TEST 2 - full test - Practice Toeic | Englishfreetest.com