Question 1-3:
Transcript
Hello, this is Olga Nabokov. I live at 4209 Grand Avenue, and I’m calling because I’m very unhappy with the lawn care service your company recently provided. My front lawn has more weeds than usual this year, so I arranged for one of your employees to spray a chemical on it last Sunday. I was told that the substance he used would kill the weeds within a few days of its application, but a week has passed without any noticeable change. I think he needs to visit my home again. Please call me at 555-0583 to discuss a date and time. I would prefer next Saturday afternoon, if possible. Thank you.
fullscreen
Question 1:
What is the purpose of the call?
A. To cancel a payment
B. To change a service
C. To confirm an address
D. To make a complaint
Question 2:
What does the speaker mean when she says, “I think he needs to visit my home again”?
A. A package was not delivered.
B. A worker was not available.
C. A treatment was not effective.
D. A task was not agreed upon.
Question 3:
What does the speaker want to discuss?
A. An application process
B. A refund policy
C. A future appointment
D. A discount amount

These questions are from this test. Would you like to take a practice test?

TEST 7- minitest - Practice Toeic | Englishfreetest.com