Question 1-4:
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Question 1:
What kind of business does the client most likely own?
A. A clothing shop
B. A furniture company
C. A shoe store
D. A handbag business
Feedback In the third message, Neil Park said: "The handles are complete and about half the bags are near completion."
Question 2:
According to the conversation, whose department must complete the work first?
A. Karen Norman's
Feedback Based on Karen Norman's message, you can see that he said most of the leather had been cut, they had already sent many of the pieces to be sewn and the rest of the work should take a couple of hours, which means his department will complete the work first.
B. Neil Park’s
C. Lauren Nichols’
D. Kevin Harding’s
Question 3:
At 3:31, why does Lauren Nichols say “We’re currently working on the Jenk and Cenk twin’s orders”?
A. To inform everyone that they have their own clients
B. To explain why they refuse to help
C. To imply that they are busy with another project
Feedback He wanted to remind the others about the project when Penny Jones asked about the time it took to get the hardware attached or sewn in.
D. To make everyone speed up their work
Question 4:
What will Penny Jones most likely tell Mr. Patrick?
A. That his order will be finished two weeks later
B. That his request can be fulfilled
Feedback In the last message of Kevin Harding, he confirmed that it would take only a couple of hours to have the order packaged safely to be shipped. Therefore, Penny Jones want the client to know about his request on his order.
C. That his order will cost him extra money
D. That there may be a delay to his order

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