Transcript:
W: Why haven't the wastebaskets been emptied? Didn’t the cleaning crew come last night?
M: They did, but they don’t appear to have done a thorough job.
W: Uh-oh. Aside from not taking out the trash, what else didn’t they do?
M: The carpet in the Sales Department wasn't vacuumed, and the employee lounge is an absolute mess.
W: Didn’t we change cleaning services recently? We never had any problems with the previous company.
M: That's true, but B&G, Inc. raised its rates too much. That’s why we hired the new company.
W: Well, I’m going to give the person in charge there a call and insist that the work crews do a better job from now on. This kind of shoddy work is simply not acceptable