Question 1-3:
Transcript: M: Excuse me. Q1 I bought a fishbowl and some goldfish here yesterday. Q2 However, the water filter doesn’t seem to be working properly.
W: Ah, yes. I remember you from yesterday. I’m sorry to hear that. Could you tell me more?
M: Well, I turned it on, but it doesn’t appear to be running. I’m worried the fish won’t survive without the filter functioning. I brought it for you to take a look at.
W: Hmm, you’re right. It appears to be broken. I’m so sorry about that. Q3 I’ll give you a new one immediately. Wait a moment, please.