Transcript:
W1: Hi, can I please talk to Robert Porter? It's regarding the repairs to the office equipment at Baker & McKenzie. Q1 He is the Head Engineer, right?
W2: Yes. May I ask who is calling?
W1: This is Susan Sherman. I'm the maintenance manager at Baker & McKenzie. Q2 Some of our equipment is missing and I'd like to know where it is, and when we will get it back.
W2: OK, wait a minute. I will try to put you through to Robert. Please hold the line.
W1: Thank you.
M: Hello? Susan?
W1: Hi Robert, I'm calling in regards to the missing office equipment you repaired at Baker & McKenzie yesterday. Where is it and when will we get it back?
M: Oh, I left a note with your receptionist. Q3 I told her we needed to take it away to our workshop for special repairs. We should have it ready by the end of the week.
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