Question 1-3:
Transcript:
W: Hello, this is Suzy Smith calling for Dan Harmon. I work at Danny Sweets. Q1 I’m calling to let you know that the wedding cake you ordered is ready to be picked up at any time.
M: Oh, thanks for calling. Q2 I’m extremely busy making other preparations for the wedding tomorrow and won’t have time to stop by. Can you deliver the cake instead?
W: I’m sorry, but we don’t offer any delivery service. Q3 However, if you give us a name in advance, you could have someone else pick it up for you.
M: Q3 OK, I’ll try to find someone to do that for me. I’ll call back later.